CRM Executive

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England

Hybrid

GBP 31,500 - 38,500

Full time

14 days+

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Job summary

A growing organization is seeking a detail-oriented CRM Executive based in Crewe, England. This full-time role involves maintaining an efficient CRM system, enhancing data quality, and supporting marketing initiatives. Ideal candidates will have experience with Salesforce or Hubspot and exhibit strong analytical and communication skills. The position is suited for those passionate about using data to drive business growth and improve customer engagement. Competitive salary up to £35,000 is offered, with a hybrid working model.

Qualifications

Experience in a CRM or data-focused role.
Confident in interpreting numbers and presenting insights.
Process-driven, organized, and proactive.

Responsibilities

Maintain a clean, accurate, and well-structured CRM environment.
Produce dashboards and reports to monitor campaign results.
Support the development of automated workflows.

Skills

Analytical skills

Attention to detail

Data interpretation

Process-driven

Effective communication

Tools

Salesforce

Hubspot

Microsoft Dynamics

Job description

CRM Executive

Crewe - Hybrid

Up to £35,000

Are you a detail‑driven, analytical CRM professional who loves transforming data into commercial impact? We’re supporting a growing organisation in their search for a CRM & Data Executive to elevate their Salesforce environment and strengthen the effectiveness of their Marketing and Sales functions. This role is perfect for someone who enjoys creating structure, improving processes, and using data to drive smarter decision‑making.

As CRM & Data Executive, you'll be responsible for ensuring the business maximises the value of its CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely supports business growth.

If you have experience working with Salesforce, Hubspot, Microsoft Dynamics or a similar CRM, managing data, executing email campaigns or supporting lead management processes, this opportunity is an excellent next step.

Key Responsibilities

Maintain a clean, accurate and well‑structured CRM environment.
Improve data governance, minimising duplication and incomplete records.
Drive best practice across teams to ensure correct use of systems and processes.
Monitor data accuracy and follow up with internal stakeholders to maintain high standards.
Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement.
Support the development of automated workflows that enhance conversion and reduce drop‑off.
Ensure all communication activity is compliant with GDPR and data protection requirements.
Produce dashboards and reports to monitor campaign results, customer behaviour and pipeline activity.
Analyse CRM data to uncover trends and provide actionable recommendations>
Deliver commentary and insights to help inform commercial and marketing decisions.
Partner with Sales and Marketing to ensure CRM activity supports shared goals.
Communicate system updates, process changes and required actions to internal teams.
Provide guidance and training to users to encourage strong CRM adoption.