Salesforce CRM & Data Officer — Hybrid

Disasters Emergency Committee Scotland; Greater London; Hybrid; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Flexible hours

Hybrid model

25 days annual leave

Healthcare plan

Pension contribution

Wellbeing support

Wellhub & discounts

Season ticket loan

Cycle to Work

Job summary

Disasters Emergency Committee Scotland is seeking a Data & CRM Officer to own the day-to-day management of our Salesforce CRM. You will ensure data accuracy and accessibility to support fundraising activities across the organisation, including data imports, cleansing, and reporting.

You'll work in a hybrid setting with occasional office attendance during appeals, helping colleagues maximise Salesforce usage and delivering reliable insights for decision making.

Qualifications

• Hands-on experience of CRM or database administration.
• Confidence in data imports, data quality, user support, and reporting.
• Experience with Salesforce and Power BI is a plus.

Responsibilities

• Manage day-to-day Salesforce CRM and data operations.
• Maintain data accuracy, quality, and compliance.
• Create reliable reports and insightful dashboards for fundraising.
• Support users and drive CRM enhancements and automation.

Job description

Disasters Emergency Committee Scotland is seeking a Data & CRM Officer to own the day-to-day management of our Salesforce CRM. You will ensure data accuracy and accessibility to support fundraising activities across the organisation, including data imports, cleansing, and reporting.

You'll work in a hybrid setting with occasional office attendance during appeals, helping colleagues maximise Salesforce usage and delivering reliable insights for decision making.