CRM Assistant

Gecko Travel Recruitment; Purfleet-on-Thames; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Fabulous travel discounts

Great company benefits

Career development potential

Job summary

Gecko Travel Recruitment seeks a CRM Assistant to plan and send CRM email campaigns that nurture customers and boost repeat bookings. You will collaborate with internal teams, manage scheduling and reporting, target customers, and coordinate suppliers to keep campaigns on track.

The role is hybrid with Essex base and offers exposure to HubSpot, CRM platforms, and digital marketing campaigns, plus excellent career development and travel discounts.

Qualifications

• CRM, lifecycle marketing or customer retention interest or experience.
• Basic understanding of email marketing platforms and processes.
• Working knowledge of CRM marketing techniques and customer databases.
• Strong Excel/Google Sheets reporting and data handling.
• Excellent organisational skills and ability to manage multiple priorities.
• Attention to detail and brand consistency awareness.
• Good communication and ability to build internal/external relationships.

Responsibilities

• Plan and send CRM email campaigns to keep customers engaged and drive repeat bookings.
• Support scheduling, reporting, customer targeting, campaign admin and supplier coordination.
• Work with internal teams to ensure campaigns run smoothly.

Skills

CRM lifecycle marketing

Email marketing basics

CRM techniques

Excel

Google Sheets

Organisational skills

Attention to detail

Brand consistency

Communication skills

Tools

HubSpot

CRM platforms

Job description

CRM Assistant | Hybrid | Essex / WFH | Salary £25,000

Gecko Travel Recruitment are partnering with this award-winning travel business who are recruiting for a CRM Assistant to join their team based in Essex.

The Role:

As CRM Assistant , you will help plan and send CRM email campaigns that keep customers engaged, encourage repeat bookings, and increase extra sales opportunities. You will work closely with internal teams while supporting scheduling, reporting, customer targeting, campaign admin, and supplier coordination to make sure campaigns run smoothly.

You Will Have:

• Some experience or strong interest in CRM, lifecycle marketing, or customer retention
• Basic understanding of email marketing platforms and processes
• Working knowledge of CRM marketing techniques and customer databases
• Strong Excel / Google Sheets skills for reporting and data handling
• Excellent organisational skills with the ability to manage multiple priorities
• Strong attention to detail and awareness of brand consistency
• Good communication skills and ability to build relationships internally and externally

Additional Info:

• Salary circa £24,700
• Hybrid working model
• Fabulous travel discounts
• Great company benefits
• Excellent career development potential with exposure to HubSpot, CRM platforms, and digital marketing campaigns