CRM Executive

Searchability®; Orpington; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Holiday entitlement

Discounts and vouchers

Supportive and collaborative team environment

Clear progression and development opportunities

Job summary

A forward-thinking entertainment organization is seeking a CRM Executive to support CRM campaigns. The role involves optimizing customer acquisition and retention strategies within a hybrid work environment. Ideal candidates should have experience in CRM and knowledge of A/B testing. Benefits include holiday entitlement, discounts, and clear progression opportunities. This position offers a salary range of £30-45K.

Qualifications

• Experience working in a CRM-focused role, such as CRM Executive.
• Understanding of acquisition and retention strategies.
• Strong communication and collaboration skills.

Responsibilities

• Support the planning and execution of CRM campaigns.
• Work with senior stakeholders on performance tracking.
• Contribute ideas for CRM strategy development.

Skills

CRM Campaigns

Data Analysis

A/B Testing

Acquisition

Retention

Collaboration

Performance Metrics

Job description

Overview

Location: South London (Office-based with hybrid working – 3 days on-site)

KEY POINTS

• £30–45K salary range
• Hybrid working (3 days on-site)
• Hands-on CRM campaigns and optimisation

About the Client

Due to continued growth, we’re supporting a forward-thinking entertainment and rewards-led organisation as they look to hire a CRM Executive. The business is focused on delivering engaging, value-driven customer experiences through innovative digital platforms and data-led decision making.

This is an excellent opportunity for someone looking to develop their CRM career in a structured, supportive, and fast-moving environment.

The Benefits

• Holiday entitlement
• Discounts and vouchers
• Supportive and collaborative team environment
• Clear progression and development opportunities

The CRM Executive Role

As a CRM Executive, you’ll support the planning, execution, and optimisation of CRM activity across customer acquisition and retention. Working closely with senior stakeholders, you’ll be hands-on with campaigns, performance tracking, and testing, while building strong foundations in CRM strategy.

You’ll be encouraged to contribute ideas, learn best practices, and progress into a more senior CRM position over time.

CRM Executive – Essential Skills

• Experience working in a CRM-focused role (CRM Executive or similar)
• Exposure to CRM campaign management and workflows
• Understanding of acquisition and retention strategies
• Experience or knowledge of A/B testing for campaign optimisation
• Strong communication and collaboration skills
• Comfortable working with data, performance metrics, and KPIs
• Industry experience within iGaming / gambling is highly desirable

To Be Considered

Please either apply through this advert or email me directly via [e-mail].

For further information, please call me on 07719 067 562.

By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Key Skills

CRM, CRM Campaigns, Acquisition, Retention, A/B Testing, Data Analysis, Performance Metrics, Workflow Management, Collaboration, CRM Systems