Crisis Team Administrator – Mental Health

Gloucestershire Health and Care; Gloucester; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Free car parking at sites

27 days leave + bank holidays (33 with

Training and development opportunities

Job summary

Gloucestershire Health and Care NHS Foundation Trust is recruiting a permanent full-time Team Administrator for the Gloucester Crisis Team. The role focuses on minute-taking, referrals processing, administration for the Team Manager and clinicians, and support across RiO and other systems.

You will handle crisis team calls, book appointments, and contribute to audits. A strong administrative background within NHS or healthcare is desirable, with proficiency in Microsoft Office and typing.

Qualifications

• GCSE level grade C education or equivalent Good literacy and numeracy skills.
• NVQ Level 2 in administration or equivalent experience
• Word Processing/Typing e.g. RSA II or equivalent
• NVQ Level 3 in administration or equivalent
• Minute taking
• Shorthand

Responsibilities

• Take minutes at team meetings and process referrals for the Team Manager and Clinicians.
• Typing up letters for the Crisis Consultant and scheduling appointments for them and the Team.
• Support auditing and monitoring tasks for Team compliance.
• Handle calls to the Crisis Team and relay messages to the Clinical Team and Consultant.
• Complete administration tasks on RiO and use other systems (E-Roster, ESR, Centros Integra).
• Provide full and comprehensive administrative/secretarial service.
• Diary management and co-ordinate meetings, resolving conflicting appointments.

Skills

Minute taking

Diary management

Shorthand

Education

NVQ Level 3 in administration or equivalent

NVQ Level 2 in administration or equivalent

GCSE level grade C education or equivalent

RSA II or equivalent typing/word processing

Tools

RiO

E-Roster

Centros Integra

Microsoft Office

Job description

Gloucestershire Health and Care NHS Foundation Trust is recruiting a permanent full-time Team Administrator for the Gloucester Crisis Team. The role focuses on minute-taking, referrals processing, administration for the Team Manager and clinicians, and support across RiO and other systems.

You will handle crisis team calls, book appointments, and contribute to audits. A strong administrative background within NHS or healthcare is desirable, with proficiency in Microsoft Office and typing.