Crisis Team Administrator — Full-Time

Gloucestershire Health and Care NHS Foundation Trust; Gloucester; On-site; GBP 22,000 - 26,000; Full time

Job summary

Gloucestershire Health and Care NHS Foundation Trust is recruiting a Full Time Team Administrator to support the Gloucester Crisis Team at Pullman Place, Gloucester. The role is a 37.5-hour week with a strong emphasis on administrative duties and MS Office proficiency.

You will take minutes, process referrals, manage diaries, handle calls, and prepare letters for the Crisis Consultant while assisting with audits and system-based data entry (RiO, E-Roster, ESR, Centros Integra).

Qualifications

• Competent working knowledge of Microsoft Office packages.
• Experience with administration tasks including minutes and processing referrals.
• Ability to use RiO and other health-system platforms (E-Roster, ESR, Centros Integra).
• Diary management and meeting coordination responsibilities.

Responsibilities

• Taking minutes at team meetings.
• Processing referrals and administration tasks for Team Manager and Clinicians.
• Typing up letters for the Crisis Consultant and scheduling appointments.
• Handling calls to the Crisis Team and relaying messages to the Clinical Team.
• Auditing and monitoring tasks for Team compliance.
• Using RiO and other systems for data entry and reporting.
• Managing day-to-day diary and coordinating meetings.

Skills

Minute taking

Diary management

Telephone handling

Tools

RiO patient system

E-Roster

ESR

Centros Integra

Job description

Gloucestershire Health and Care NHS Foundation Trust is recruiting a Full Time Team Administrator to support the Gloucester Crisis Team at Pullman Place, Gloucester. The role is a 37.5-hour week with a strong emphasis on administrative duties and MS Office proficiency.

You will take minutes, process referrals, manage diaries, handle calls, and prepare letters for the Crisis Consultant while assisting with audits and system-based data entry (RiO, E-Roster, ESR, Centros Integra).