Lead CAMHS Crisis Admin

Tees, Esk and Wear Valleys NHS Foundation Trust; Tees Valley; On-site; GBP 26,000 - 27,000; Full time

Job summary

Tees, Esk and Wear Valleys NHS Foundation Trust is seeking a Clinical Team Administrator to provide comprehensive administrative support to the CAMHS Crisis Team, coordinating referrals and maintaining electronic patient records. You will act as a first point of contact for service users and professionals, ensuring confidential handling of information and effective communication across partners.

The role requires strong organisational skills, the ability to multi-task in a busy healthcare

Qualifications

• Experience in administrative environments.
• Ability to handle confidential information with discretion.
• Strong organisational and multi-tasking abilities.

Responsibilities

• Provide comprehensive administrative support to the CAMHS Crisis Team.
• Manage referrals and patient information in line with service procedures.
• Act as a first point of contact for telephone and email enquiries.
• Support data collection, reporting and service performance monitoring.
• Ensure compliance with confidentiality, safeguarding and information governance.
• Liaise with schools, social care and healthcare professionals.
• Prepare reports, letters and meeting documentation; support team functions.

Skills

Diary management

Minute taking

Data input

Organisational skills

Communication skills

Customer service

Education

Level 3 Qualification in relevant field

Level 3 in Business Administration

RSA Level 2 or equivalent Secretarial/administrative experience

Tools

Microsoft Office

Job description

Tees, Esk and Wear Valleys NHS Foundation Trust is seeking a Clinical Team Administrator to provide comprehensive administrative support to the CAMHS Crisis Team, coordinating referrals and maintaining electronic patient records. You will act as a first point of contact for service users and professionals, ensuring confidential handling of information and effective communication across partners.

The role requires strong organisational skills, the ability to multi-task in a busy healthcare