Crematorium Services Specialist

Kallidus Recruit; England; Remote; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Up to 25 days annual leave

Annual bonus £300–£500

4% matched pension

Life assurance 2x salary

Staff discounts (MyStaffShop)

Eyecare support

Flu jab reimbursement

EAP & counselling

Training & apprenticeships

Free on-site parking

Job summary

CMG is seeking a Crematorium Assistant to join Counties Crematorium. The role covers all aspects of crematorium operations, from supporting chapel services to grounds maintenance and administrative duties. As a Crematorium Assistant – Level 1, you will ensure services run smoothly, maintain grounds, help families, and manage bookings and records.

A strong focus on care and compassion is essential. We offer a generous benefits package including leave, a bonus, pension, life assurance, staff

Qualifications

• Empathy and strong interpersonal skills with families.
• Comfort with basic IT systems for bookings and admin tasks.
• Experience in customer-facing roles (hospitality, care, bereavement) preferred.

Responsibilities

• Support chapel services, including seating, AV setup, and greeting families.
• Assist with witness interments or ashes scatterings with sensitivity and respect.
• Maintain the crematorium grounds and memorial areas, ensuring they are clean and well-presented.
• Assist families with memorial enquiries and guidance.
• Manage service bookings, maintain records, and handle invoicing.
• Respond to telephone and email enquiries professionally.
• Adhere to health and safety regulations, using PPE correctly and reporting hazards.

Skills

Empathy and communication

Grounds maintenance

IT for bookings

Customer-facing experience

Teamwork

Job description

CMG is seeking a Crematorium Assistant to join Counties Crematorium. The role covers all aspects of crematorium operations, from supporting chapel services to grounds maintenance and administrative duties. As a Crematorium Assistant – Level 1, you will ensure services run smoothly, maintain grounds, help families, and manage bookings and records.

A strong focus on care and compassion is essential. We offer a generous benefits package including leave, a bonus, pension, life assurance, staff