Credit Resolution Specialist (Hybrid)

VF Corp.; Nottingham; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Hybrid work model

25 days holiday (plus bank holidays)

50% brand discounts

subsidised canteen and break areas

Health benefits

Employee Assistance Program

Smart pension scheme – 8% employer

Cycle to work

Onsite parking discounts

Job summary

VF Corporation, the global fashion and retail business, has a great new opportunity within our Credit Department based in Calverton, Nottinghamshire. This team forms part of our European Accounting function and offers a solid starting point in your finance career.

You will manage a portfolio of customers daily, investigate deductions, collaborate with cross-functional teams, and contribute to process improvements while building data accuracy and timely resolution.

Qualifications

• Manage your portfolio of customers daily using internal systems and customer platforms.
• Investigate, analyse, and resolve claims and deductions such as pricing issues and returns.
• Collaborate with cross-functional teams (Sales, Logistics, Customer Operations and Credit) to obtain information and drive timely resolution.
• Monitor open items and deductions, ensuring proper documentation and root-cause identification.
• Contribute to continuous improvement to streamline processes and reduce disputes.

Responsibilities

• Manage your portfolio of customers daily using internal systems and customer platforms to ensure data accuracy and up-to-date account status.
• Investigate, analyse, and resolve claims and disputes, such as pricing issues, delivery discrepancies, short payments, returns, and other deduction-related queries.
• Collaborate with cross-functional teams (Sales, Logistics, Customer Operations, and Credit) to obtain information, validate claims, and drive timely resolution.
• Monitor open items and deductions, ensuring proper documentation and root-cause identification.
• Contribute to continuous improvement, bringing forward fresh ideas to streamline processes, reduce disputes, and enhance the claims management workflow.

Skills

Communication

Proactive

Teamwork

Organized

Problem solving

Data analysis

IT skills

MS Excel

Tools

MS Excel

Job description

VF Corporation, the global fashion and retail business, has a great new opportunity within our Credit Department based in Calverton, Nottinghamshire. This team forms part of our European Accounting function and offers a solid starting point in your finance career.

You will manage a portfolio of customers daily, investigate deductions, collaborate with cross-functional teams, and contribute to process improvements while building data accuracy and timely resolution.