Credit Resolution Specialist (Hybrid)

VF Outdoor; Nottingham; Híbrido; GBP 22.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

50% employee discount on VF brands

Hybrid work environment

Health and wellbeing initiatives

Cycle to work scheme

Subsidized canteen and break out areas

Descripción de la vacante

VF Corporation in the UK is seeking a Credit Resolution Coordinator to manage a portfolio of customer accounts, investigate and resolve claims related to invoices and deductions, and support end-to-end order-to-cash processes.

You'll collaborate with Sales, Logistics, Customer Operations and Credit teams, drive timely resolutions, and help reduce disputes while improving cash flow. hybrid role with Nottinghamshire base.

Responsabilidades

• Manage your portfolio of customers daily, using internal systems and customer platforms to ensure data accuracy and up-to-date account status.
• Investigate, analyse, and resolve claims and disputes, such as pricing issues, delivery discrepancies, short payments, returns, and other deduction-related queries.
• Collaborate with cross-functional teams (Sales, Logistics, Customer Operations, and Credit) to obtain information, validate claims, and drive timely resolution, by attending meetings, maintaining clear communication, and jointly developing strategies to reduce recurring issues
• Monitor open items and deductions, ensuring proper documentation, root-cause identification, and alignment with VF policies.
• Contribute to continuous improvement, bringing forward fresh ideas to streamline processes, reduce disputes, and enhance the claims management workflow.

Conocimientos

Communication

Proactive mindset

Team player

Organized

Problem solving

Numerical / data skills

Excel basics

Herramientas

MS Excel

Descripción del empleo

VF Corporation in the UK is seeking a Credit Resolution Coordinator to manage a portfolio of customer accounts, investigate and resolve claims related to invoices and deductions, and support end-to-end order-to-cash processes.

You'll collaborate with Sales, Logistics, Customer Operations and Credit teams, drive timely resolutions, and help reduce disputes while improving cash flow. hybrid role with Nottinghamshire base.