Credit Hire Claims Specialist – Negotiation & Settlement

The AA; Royal Tunbridge Wells; Hybrid; GBP 17.000 - 28.000; Vollzeit

Benefits dieser Stelle

25 days annual leave

Workplace pension

Free AA breakdown membership

Discounts on AA products

Company funded life assurance

Learning and development opportunities

Employee Assistance Programme

24/7 remote GP service

Zusammenfassung

The AA in Tunbridge Wells seeks a Credit Hire Handler to manage a portfolio of credit hire claims from investigation through settlement or litigation. You will focus on reducing indemnity spend, delivering fair outcomes, and keeping customers informed.

Ideal candidates will have proven liability motor claims experience, strong negotiation skills, and the ability to work in a hybrid environment with 3 days in office. Join a trusted UK brand and help Britain move forward.

Qualifikationen

• Proven experience handling liability motor claims.
• Strong knowledge of defending credit hire claims.
• Confident negotiator with track record of controlling indemnity spend.
• Strong understanding of credit hire principles.
• Ability to manage workload independently and prioritise.
• Resilience and sound judgement under pressure.

Aufgaben

• Managing and defending a portfolio of credit hire claims
• Conducting detailed liability and indemnity investigations
• Identifying intervention opportunities to reduce hire duration and cost
• Challenging rates, need, and period arguments using evidence-based negotiation
• Liaising confidently with CHOs, third-party insurers, solicitors and customers
• Preparing files for litigation and working closely with panel solicitors
• Maintaining accurate reserves and financial exposure controls

Kenntnisse

Liability motor claims

Credit hire claims

Negotiation

Credit hire principles

Workload management

Resilience under pressure

Jobbeschreibung

The AA in Tunbridge Wells seeks a Credit Hire Handler to manage a portfolio of credit hire claims from investigation through settlement or litigation. You will focus on reducing indemnity spend, delivering fair outcomes, and keeping customers informed.

Ideal candidates will have proven liability motor claims experience, strong negotiation skills, and the ability to work in a hybrid environment with 3 days in office. Join a trusted UK brand and help Britain move forward.