Credit Hire Claims Specialist – Hybrid Role & Benefits

HF; Birmingham; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

25 days leave

Life Insurance

Private Medical Insurance

Pension Scheme

Hybrid Working

Healthcare Discount

Wellbeing & Engagement

Job summary

HF in Birmingham is seeking a Credit Hire Claims Handler for a hybrid, permanent role. You will manage pre-litigated delegated authority credit hire claims, investigate legitimacy, identify fraud indicators, and support insurer clients in achieving the best outcomes.

You will work within a collaborative team with exposure to high-value claims up to £100,000 and opportunities for ongoing career development. A background in credit hire, insurance claims handling, and strong communication is

Qualifications

• Experience handling delegated authority/credit hire claims.
• Understanding of credit hire litigation and fraud detection.
• Knowledge of insurance claims handling processes.

Responsibilities

• Managing a caseload of pre-litigated credit hire claims.
• Investigating claims to identify fraud indicators and assess claim validity.
• Liaising with credit hire companies, insurer clients and stakeholders.
• Contributing to claims strategy and client engagement activities.
• Maintaining accurate records and case management systems.
• Working collaboratively with colleagues and supporting departmental initiatives.
• Supporting HF's values through wellbeing and engagement activities.

Skills

Credit hire claims

Fraud detection

Insurance claims handling

Communication

Job description

HF in Birmingham is seeking a Credit Hire Claims Handler for a hybrid, permanent role. You will manage pre-litigated delegated authority credit hire claims, investigate legitimacy, identify fraud indicators, and support insurer clients in achieving the best outcomes.

You will work within a collaborative team with exposure to high-value claims up to £100,000 and opportunities for ongoing career development. A background in credit hire, insurance claims handling, and strong communication is