Credit Hire Claims Handler

Mpj Recruitment; Middlewich; In loco; GBP 29.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly bonus

Annual leave 23 days

Pension 3% employer contribution

Free on-site parking

Paid overtime

Modern working environment

Team meals and social events

Descrizione del lavoro

MPJ Recruitment Ltd in Middlewich, Cheshire, is seeking two Credit Hire Claims Handlers to join a growing team.

You will manage credit hire claims from inception through to settlement, ensuring efficient processing and alignment with business objectives.

You'll liaise with insurers, solicitors and customers, negotiate settlements, and work toward performance targets. A competitive package includes a salary of £28,500-£30,000 with monthly bonuses and benefits.

Competenze

• Experience handling credit hire or motor claims.
• Strong communication and negotiation skills.
• Ability to manage a varied caseload and work towards performance targets.
• Proactive approach to progressing claims and achieving successful outcomes.
• Good organisational skills and attention to detail.

Mansioni

• Manage credit hire claims from inception through to settlement.
• Liaise with insurers, solicitors, customers and other relevant parties.
• Maximise third-party capture and identify opportunities to secure credit hire.
• Negotiate settlements and progress claims efficiently.
• Maintain accurate claims records and ensure documentation is up to date.
• Work towards performance targets and contribute to team success.
• Provide professional and customer-focused service throughout the process.

Conoscenze

Credit hire experience

Claims handling

Communication skills

Negotiation

Organizational skills

Descrizione del lavoro

Credit Hire Claims Handler

Location: Middlewich, Cheshire
Salary: £28,500-£30,000 DOE + Monthly Bonuses
Working Hours: Monday-Friday, 8:30am-5:00pm, plus 1 in 4 Saturdays paid 1.5x hourly rate (9:00am-12:30pm)

The Opportunity

We are currently recruiting for two Credit Hire Claims Handlers to join a growing and well-established business within the motor claims and credit hire industry.

With a strong reputation in the market and an experienced leadership team, this is an excellent opportunity to join a growing company that is investing in its future and expanding its claims team.

The successful candidates will join a close-knit team, working in a supportive office environment with opportunities to develop their experience and contribute to the continued growth of the business.

The Role

As a Credit Hire Claims Handler, you will manage credit hire claims from the initial stages through to resolution, ensuring claims are handled efficiently and in line with business objectives.

Key responsibilities will include:

• Managing credit hire claims from inception through to settlement.

• Liaising with insurers, solicitors, customers and other relevant parties.

• Maximising third-party capture and identifying opportunities to secure credit hire.

• Negotiating settlements and progressing claims efficiently.

• Maintaining accurate claims records and ensuring all relevant documentation is up to date.

• Working towards performance targets and contributing to the overall success of the claims team.

• Providing a professional and customer-focused service throughout the claims process.

Candidates with experience in recoveries may also be considered, provided they are comfortable supporting front-end claims handling when required.

What's on Offer?

• Competitive salary: £28,500-£30,000, depending on experience.

• Monthly bonus: Claims handlers are currently earning approximately £300-£350 per month on top of their basic salary, depending on performance.

• Annual leave: 23 days plus bank holidays.

• Pension: 3% employer contribution.

• Free on-site parking.

• Paid overtime: Saturday working is paid at time and a half.

• Modern working environment: The business is moving to larger, upgraded offices in November.

• Team benefits: Regular team meals and opportunities to socialise with colleagues.

About You

To be successful in this role, you will ideally have:

• Previous experience handling credit hire or motor claims.

• A good understanding of the credit hire claims process.

• Strong communication and negotiation skills.

• The ability to manage a varied caseload and work towards performance targets.

• A proactive approach to progressing claims and achieving successful outcomes.

• Good organisational skills and attention to detail.