Credit Controller – Office-Based, Bonus Eligible

Vibe Recruit; West Midlands; On-site; GBP 24,000 - 30,000; Full time

Job summary

Vibe Recruit is recruiting an experienced Credit Controller for a busy finance team in West Bromwich. The role is fully office-based with a permanent, full-time contract.

You will manage accounts receivable, chase overdue payments, review credit references and support month-end processes while maintaining strong customer relationships. The position requires prior credit control experience and good Excel skills.

Qualifications

• Previous experience in a busy Credit Control environment is essential.
• Strong communication and negotiation skills.
• Proficient in Excel and spreadsheets.

Responsibilities

• Manage a section of the Accounts Receivable ledger.
• Monitor customer accounts to ensure terms and limits are not exceeded.
• Proactively chase outstanding debt by phone and email.
• Issue customer statements and payment reminders.
• Support debt collection and escalate overdue accounts as needed.
• Resolve customer queries and liaise with internal teams for timely resolutions.
• Process new account applications and review credit references.
• Assist with month-end reporting and cash allocation.

Skills

Credit control

Communication

Excel

Negotiation

Tools

Kerridge

Job description

Vibe Recruit is recruiting an experienced Credit Controller for a busy finance team in West Bromwich. The role is fully office-based with a permanent, full-time contract.

You will manage accounts receivable, chase overdue payments, review credit references and support month-end processes while maintaining strong customer relationships. The position requires prior credit control experience and good Excel skills.