Credit Controller – Office Based with £250 Monthly Bonus

Vibe Recruit; Smethwick; On-site; GBP 27,000 - 30,000; Full time

Job summary

Vibe Recruit is seeking an experienced Credit Controller to join their busy finance team based in West Bromwich. The role focuses on managing customer accounts, chasing payments and resolving queries while maintaining strong customer relationships.

Candidates should have prior Credit Control experience, strong communication skills, and be proficient with Excel. This is a permanent, full-time, office-based position offering a base salary of £27,000 plus a £250 monthly bonus, with an annual bonus

Qualifications

• Previous experience in a busy Credit Control environment is essential.
• Strong communication and negotiation skills are required.
• Confident telephone manner and ability to chase outstanding payments.
• Good knowledge of Excel and spreadsheets.
• Excellent organisation and time-management skills.
• Ability to prioritise workload and meet deadlines.

Responsibilities

• Manage a section of the Accounts Receivable ledger.
• Monitor customer accounts to ensure credit terms and limits are not exceeded.
• Proactively chase outstanding debt via telephone and email.
• Issue customer statements and payment reminders.
• Manage the debt collection process and escalate overdue accounts.
• Resolve customer queries and liaise with internal departments for timely resolutions.
• Send payment links and assist customers with payments.
• Process new account applications and review credit reference information.
• Produce spreadsheets and account information as required.
• Assist with month-end reporting.
• Support Direct Debit collections and cash allocation.
• Set up new customer accounts on the accounting system.
• Complete additional Credit Control duties as required.

Skills

Communication skills

Negotiation

Time management

Attention to detail

Customer relations

Tools

Excel

Spreadsheets

Kerridge

Job description

Vibe Recruit is seeking an experienced Credit Controller to join their busy finance team based in West Bromwich. The role focuses on managing customer accounts, chasing payments and resolving queries while maintaining strong customer relationships.

Candidates should have prior Credit Control experience, strong communication skills, and be proficient with Excel. This is a permanent, full-time, office-based position offering a base salary of £27,000 plus a £250 monthly bonus, with an annual bonus