Credit Controller

Workforce Staffing Ltd; West Bromwich; On-site; GBP 24,000 - 30,000; Full time

Job summary

Workforce Staffing Ltd in West Bromwich is seeking a Credit Controller to join our busy finance team, reporting to the Credit Control Manager. You will manage a section of the accounts receivable ledger, monitor credit terms, issue statements, and support month-end procedures.

The role requires strong communication and negotiation skills, proficiency in spreadsheets, and the ability to work to deadlines. Experience in credit control and Autoline (Kerridge) is preferred.

Qualifications

• Experience in busy Credit Control environments.
• Strong communication and negotiation with customers at all levels.
• Ability to organise and prioritise workload with minimal supervision.
• Attention to detail and ability to work under pressure.

Responsibilities

• Monitor accounts to ensure credit terms and limits are not exceeded and discuss modifications with the Credit Control Manager.
• Ensure statements are sent to customers.
• Create spreadsheets as required by customers.
• Complete dunning cycle for overdue accounts and hand to solicitors when necessary.
• Contact customers by phone/email regarding debt collection.
• Liaise with depots to resolve queries and send payment links.
• Set up new accounts and interpret information from Credit Reference Agencies for correct limits.

Skills

Teamwork

Spreadsheets

Prioritisation

Deadline-driven

Communication

Negotiation

Tools

Autoline (Kerridge)

Job description

Job Title: Credit Controller

Hours: Monday to Friday 37.5 hrs per week - 8.30am-5pm with 60 mins unpaid break - in office every day

Salary: £27k + £250/month bonus

Location: West Bromwich

This position is accountable to the Management Accountant and reports on a daily basis to the Credit Control Manager of a small but lovely team.

The post holder will be working within a busy credit control department and will have responsibility for a section of our Accounts Receivable Ledger. They will need to ensure that their accounts are operated in accordance with the Credit Policy, to maximise cash flow and reduce the risk of bad.

Duties to Include:

• Monitor accounts to ensure that credit terms and credit limits are not exceeded and highlight any accounts where credit limits may need modification and discuss with the Credit Control Manager
• Ensure statements are sent out to customers
• Create spreadsheets as and when required or requested by customers
• Complete dunning letter cycle for customers with outstanding debt, from initial chase for settlement of account to passing accounts over to solicitors for collection
• Contact customers via telephone/email regarding collection of their debt
• Deal with any queries raised by customers and liaise with Depots to resolve same, on a day-to-day basis
• Send payment links to customers to pay by card/bank
• Deal with New Account Applications and interpret information provided by Credit Reference Agencies in order to set correct credit limits

Ad-hoc Duties (Assisting Credit Control Manager)

• Completion of month end reporting procedures
• Direct Debit Collections
• Setting up accounts within Autoline Accounting System
• Cash Allocation
• Other ad-hoc duties

The successful candidate should be able to demonstrate,

• The ability to work as part of a team
• Knowledge of working with spreadsheets
• To be able to organise and prioritise their work on their own initiative
• The ability to work under pressure, to work to deadlines with attention to detail
• Have excellent communication and negotiation skills at all levels
• The ability to establish successful work relationships with both internal & external customers

The successful candidate must have some experience of working in a busy Credit Control Department and have a positive approach to work at all times.

Preferably have experience of Autoline computer system (previously Kerridge)

#INDCM25