Credit Controller - Nutrition

TN United Kingdom; Manchester; On-site; GBP 25,000 - 45,000; Full time

Job summary

A dynamic and evolving company seeks a Credit Controller to manage sales ledgers and support finance functions. This role involves collaborating with various teams, ensuring timely reporting, and enhancing customer relationships. With a focus on adaptability and resourcefulness, the finance team plays a crucial role in the company's growth. The ideal candidate will thrive in a fast-paced environment, bringing strong credit control experience and attention to detail. Join a forward-thinking organization that values development and offers a supportive workplace culture.

Benefits

25 days annual leave plus bank holidays

Enhanced maternity and paternity pay

State-of-the-art on-site gym

Access to on-site barber

Subsidised bus pass

Up to 50% staff discount on THG brands

Access to in-house GP

Employee Assistance Programme (EAP)

Anniversary gifts for long service

Buy back up to 3 days annual leave

Qualifications

• Proven track record in credit control from a fast-paced environment.
• Office IT literate with intermediate MS Excel skills.

Responsibilities

• Ownership of weekly and month-end reporting of customer ledgers.
• Proactively working with sales divisions for customer support.
• Analyzing process workflows and engaging in improvements.

Skills

Credit Control Experience

MS Excel

Sage or ERP Systems

Communication Skills

Attention to Detail

Job description

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Credit Controller - Nutrition, Manchester

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Client:

THG

Location:

Manchester, United Kingdom

Job Category:

Finance

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EU work permit required:

Yes

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Job Reference:

5a552c7c7d8f

Job Views:

15

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

About THG

We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

About Finance at THG

Finance at THG is a dynamic and evolving team, covering everything from accounts receivable and payable to treasury, tax, internal audit and dedicated commercial teams for each division: Beauty, Tech, Consumer, Health, and Brands. As THG grows and takes on new ventures, our finance team supports every step of the way. Our team thrives on driving change, adaptability, and resourcefulness, maintaining financial control and profitability.

About the Role

Reporting into the Team Leader, the Credit Controller role is accountable for the day to day Credit Control of Sales Ledgers within THG.

The role is cross-functional with AR, AP, Finance and other THG internal functions and requires the ability to fully support OTC functions, ensuring all monthly and weekly schedules are completed on time, including any reporting information that may be required.

Responsibilities:

• Proactively taking ownership of weekly and month end reporting of designated customer ledgers. This includes but not limited to: Month End Dashboards, creation of new weekly ledgers, credit limit reports, stop over reports. Working collaboratively with Senior Credit Controller to ensure reports are completed to a required standards and deadlines met.
• Order management workflow control
• Taking appropriate actions to clear stop-over report and follow escalation process when needed
• Proactively working with the relevant Sales Divisions to provide Key Customer support and excellent Customer Relationship Account Management
• Complete weekly/ monthly audit when required
• Effectively analyse process workflows and proactively engage in process improvements when needed
• Working to Team and Individual Targets
• Effectively communicate with Team Leaders and provide support to the Team Leader Group when needed

Requirements:

• Proven track record of credit control experience gained from fast paced environment – preferably Finance Shared Service Centre
• Office IT literate, preferably with intermediate MS Excel skills
• Sage or other ERP system’s knowledge
• Understanding of Credit Control Practices
• Confident of communicating by Telephone or email
• Meticulous approach and attention to detail
• Excellent attention to detail
• Fluent in English, verbal and written
• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.