Credit Controller: Debtor Management & Cash Flow

Willshee's; Burton upon Trent; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company pension

Free on-site parking

Friendly working environment

Growth opportunities

Job summary

Willshees Waste & Recycling is seeking an experienced Credit Controller to join the Finance team in Burton upon Trent. You will own a debtor ledger valued at £4–£5 million within a business turning over around £40 million annually.

You will drive healthy cash flow through proactive debt collection, maintain strong customer relationships, and produce key management reports. The role requires precision, clear communication, and a proactive approach to credit control.

Qualifications

• Prior experience within a Credit Control or Sales Ledger role.
• Strong knowledge of debt collection procedures.
• Excellent telephone and customer service skills.
• Strong numerical and analytical abilities.
• Good working knowledge of Microsoft Excel and Microsoft Office.
• Ability to prioritise workload and meet deadlines.
• Experience using credit reference agencies such as Experian.
• Knowledge of accounting or ERP systems.

Responsibilities

• Credit Control & Debt Collection: Manage a debtor ledger valued between £4m and £5m; proactive debt collection; communicate with customers; issue letters; monitor aging debt.
• Reporting & Account Monitoring: Prepare weekly/monthly aged debtor reports; monitor credit limits and payment trends; conduct credit limit reviews.
• Cash Management: Daily cash allocations; bank reconciliations; post receipts to customer accounts.
• Customer Account Management: Process new accounts; assess creditworthiness; maintain records; uphold credit policies.
• Additional Duties: Process subcontractor invoices; support wider finance activities; handle incoming calls; drive process improvements.

Skills

Debt collection

Customer service

Numerical/analytical

Microsoft Excel

Attention to detail

Time management

Experian credit references

Tools

ERP systems

Experian

Job description

Willshees Waste & Recycling is seeking an experienced Credit Controller to join the Finance team in Burton upon Trent. You will own a debtor ledger valued at £4–£5 million within a business turning over around £40 million annually.

You will drive healthy cash flow through proactive debt collection, maintain strong customer relationships, and produce key management reports. The role requires precision, clear communication, and a proactive approach to credit control.