Credit Control Assistant: Drive Cash Flow & Growth

Infrastructure Gateway Ltd; Kettering; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Family-friendly leave

Company pension

Employee assistance programme

Cycle to work

Training & development

Job summary

South Staffordshire Limited is seeking a Credit Control Assistant to support the Finance team in managing customer accounts, monitoring debts, and ensuring timely payments. The role requires proactive, detail-driven individuals with experience in credit control and strong Excel skills.

You will work within a fast-paced environment, taking ownership of aged debt, generating reports, and collaborating with Finance, Commercial, and Operations to resolve queries and improve collections.

Qualifications

• Previous experience in a Credit Control role.
• Good understanding of credit-control processes and debt collection procedures.
• Strong Excel skills.
• High level of attention to detail and accuracy.
• Ability to meet deadlines and manage multiple priorities.

Responsibilities

• Manage an assigned portfolio of customer accounts, ensuring balances are monitored and collected within terms.
• Take ownership of the aged debt ledger to maximise cash collection.
• Contact customers via telephone and email to chase invoices and confirm payment dates.
• Maintain accurate records of collection activities and notes in financial systems.
• Identify overdue invoices and risks and escalate as needed.
• Investigate and resolve invoice, payment, and account queries with Finance/Commercial/Operations teams.
• Own disputed invoices and track resolution with appropriate departments.
• Monitor high-risk debts and escalate to Accounts Supervisor when necessary.
• Support cash flow forecasting and month-end activities with reliable data.

Skills

Credit control

Excel

Analytical

Detail-oriented

Time management

Tools

Excel

Job description

South Staffordshire Limited is seeking a Credit Control Assistant to support the Finance team in managing customer accounts, monitoring debts, and ensuring timely payments. The role requires proactive, detail-driven individuals with experience in credit control and strong Excel skills.

You will work within a fast-paced environment, taking ownership of aged debt, generating reports, and collaborating with Finance, Commercial, and Operations to resolve queries and improve collections.