Credit Controller & Accounts Administrator — Hybrid & Growth

Mcbrides-Accountants-LLP; Stoke-on-Trent; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Birthday day off

Volunteer day

Hybrid working

Learning and development

Company pension

Health MOTs

Mental health support

Wellbeing calendar

Job summary

DJH in Stoke-on-Trent is seeking an Accounts Administrator to join our Finance team on a permanent basis. You’ll work with the Credit Control team and Head of Credit Control to manage client portfolios, chase payments and keep accurate cash records.

The role offers a flexible hybrid arrangement, development opportunities, and a supportive environment to build relationships with clients while improving cash collection processes.

Qualifications

• Experience in credit control, accounts receivable or debt collection and able to manage own workload.
• Proficient with Xero and Excel; knowledge of CCH desirable but not essential.
• Excellent communication and relationship-building skills.

Responsibilities

• Managing own portfolio of clients.
• Proactively chasing outstanding debt by telephone, email and letter.
• Building positive relationships with clients while confidently requesting payments.
• Agreeing and monitoring payment arrangements.
• Investigating and resolving queries.
• Keeping accurate records of cash collection.
• Reviewing aged debt and prioritising accounts by risk and value.
• Working with the wider finance team to resolve issues.
• Identifying opportunities to improve processes and cash collection.

Skills

Credit Control

Accounts Receivable

Debt Collection

Communication

Tools

Xero

Excel

Job description

DJH in Stoke-on-Trent is seeking an Accounts Administrator to join our Finance team on a permanent basis. You’ll work with the Credit Control team and Head of Credit Control to manage client portfolios, chase payments and keep accurate cash records.

The role offers a flexible hybrid arrangement, development opportunities, and a supportive environment to build relationships with clients while improving cash collection processes.