Accounts Administrator

DJH; Stoke-on-Trent; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday allowance + birthday

Volunteer day

Flexible hybrid working

Tailored learning and development

Company pension

Health MOTs

Mental health support

Wellbeing, social & community calendar

Job summary

DJH in Stoke-on-Trent is seeking a Credit Controller/Accounts Administrator to join our Finance team. You’ll manage a portfolio of clients, chase outstanding debts by phone and email, and help ensure timely cash collection while maintaining great relationships with customers.

We value collaborative, proactive individuals with experience in Credit Control or Accounts Receivable, proficient in Xero and Excel, and excellent communication skills.

Qualifications

• Previous Credit Control, Accounts Receivable or debt collection experience.
• Tech-savvy with Xero and Excel.
• Strong communicator and good at teamwork.

Responsibilities

• Manage own portfolio of clients.
• Proactively chasing unpaid invoices by phone, email and letter.
• Build and maintain relationships with clients while requesting payments.
• Agree and monitor payment arrangements.
• Investigate and resolve queries.
• Maintain accurate cash collection records.
• Review aged debt and prioritize accounts by risk/value.
• Collaborate with the wider finance team to resolve issues.
• Identify opportunities to improve processes and cash collection.

Skills

Credit control

Accounts receivable

Debt collection

Xero

Excel

Communication

Teamwork

Tools

Xero

Excel

Job description

Description

At DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after them will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower.

Department: Finance

Location: Stoke on Trent

At DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after them will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower.

By joining DJH we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things.

Let's Talk About The Role...

As a Credit Controller/Accounts Administrator you’ll be fully immersed with our experienced Credit Control team and working successfully with our Head of Credit Control to achieve great things together. Life will be fast paced, engaging, creative and rewarding.

It’s a Great Opportunity For An Ambitious Individual To Challenge Themselves, Develop And Progress Within a Forward-thinking And Fast-paced Firm. You’ll

• Managing own portfolio of clients
• Proactively chasing outstanding debt by telephone, email and letter
• Building positive relationships with client while confidently requesting payments
• Agreeing and monitoring payment arrangements
• Investigating and resolving queries
• Keeping accurate records of cash collection
• Reviewing aged debt and prioritising accounts according to risk and value
• Working closely with the wider finance team to resolve issues
• Identifying opportunities to improve processes and cash collection

Let's Talk About You And Your Skills...

Hungry for a new challenge, you’ll:

• Have previous Credit Control, Accounts Receivable or debt collection experience and confident managing your own workload.
• Be tech-savvy, with a experience using Xero & Excel (knowledge of CCH is also desirable but not essential).
• Thrive in a collaborative and progressive environment
• Love getting to know people and be a fantastic communicator.

Let's Talk Benefits...

Here’s a few reasons to come and join us, but you’ll find loads more once you get your feet under the table:

• Competitive salary
• Generous holiday allowance with an extra day off to celebrate your birthday
• Volunteer day
• Flexible hybrid working
• Tailored learning and development
• Company pension
• Health MOTs
• Mental health support
• A fully loaded wellbeing, social & community calendar.

Together we achieve great things for our team, clients, communities and the planet. You can read more about life at DJH here.