Credit Controller & Accounts Admin - Flexible Hybrid

Djh; Hempstalls; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday allowance

Volunteer day

Flexible hybrid working

Tailored learning and development

Company pension

Health MOTs

Mental health support

Wellbeing & social calendar

Job summary

DJH in Stoke on Trent is seeking an Accounts Administrator to support credit control and financial administration. You will manage client portfolios, chase overdue payments, and maintain accurate cash records, while collaborating with the finance team to resolve issues and improve processes.

This role offers a hybrid working pattern and development opportunities. The ideal candidate will have experience in credit control or accounts receivable, be tech-savvy with Xero and Excel, and possess

Qualifications

• Experience in Credit Control, Accounts Receivable or debt collection.
• Tech-savvy with Xero and Excel.
• Good communication and workload management.

Responsibilities

• Manage own portfolio of clients.
• Proactively chase outstanding debt by telephone, email and letter.
• Build relationships with clients and confidently request payments.
• Agree and monitor payment arrangements.
• Investigate and resolve queries.
• Keep accurate records of cash collection.
• Review aged debt and prioritise accounts by risk/value.
• Work with the wider finance team to resolve issues.
• Identify opportunities to improve processes and cash collection.

Skills

Credit Control

Accounts Receivable

Debt Collection

Xero

Excel

Tools

CCH

Job description

DJH in Stoke on Trent is seeking an Accounts Administrator to support credit control and financial administration. You will manage client portfolios, chase overdue payments, and maintain accurate cash records, while collaborating with the finance team to resolve issues and improve processes.

This role offers a hybrid working pattern and development opportunities. The ideal candidate will have experience in credit control or accounts receivable, be tech-savvy with Xero and Excel, and possess