Accounts Administrator

Djh; Hempstalls; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday allowance

Volunteer day

Flexible hybrid working

Tailored learning and development

Company pension

Health MOTs

Mental health support

Wellbeing & social calendar

Job summary

DJH in Stoke on Trent is seeking an Accounts Administrator to support credit control and financial administration. You will manage client portfolios, chase overdue payments, and maintain accurate cash records, while collaborating with the finance team to resolve issues and improve processes.

This role offers a hybrid working pattern and development opportunities. The ideal candidate will have experience in credit control or accounts receivable, be tech-savvy with Xero and Excel, and possess

Qualifications

• Experience in Credit Control, Accounts Receivable or debt collection.
• Tech-savvy with Xero and Excel.
• Good communication and workload management.

Responsibilities

• Manage own portfolio of clients.
• Proactively chase outstanding debt by telephone, email and letter.
• Build relationships with clients and confidently request payments.
• Agree and monitor payment arrangements.
• Investigate and resolve queries.
• Keep accurate records of cash collection.
• Review aged debt and prioritise accounts by risk/value.
• Work with the wider finance team to resolve issues.
• Identify opportunities to improve processes and cash collection.

Skills

Credit Control

Accounts Receivable

Debt Collection

Xero

Excel

Tools

CCH

Job description

Accounts Administrator

Department: Finance

Employment Type: Permanent

Location: Stoke on Trent

Description

At DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after them will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower.

By joining DJH we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things.

Let's talk about the role...

As a Credit Controller/Accounts Administrator you’ll be fully immersed with our experienced Credit Control team and working successfully with our Head of Credit Control to achieve great things together. Life will be fast paced, engaging, creative and rewarding.

It’s a great opportunity for an ambitious individual to challenge themselves, develop and progress within a forward-thinking and fast-paced firm. You’ll:

• Managing own portfolio of clients
• Proactively chasing outstanding debt by telephone, email and letter
• Building positive relationships with client while confidently requesting payments
• Agreeing and monitoring payment arrangements
• Investigating and resolving queries
• Keeping accurate records of cash collection
• Reviewing aged debt and prioritising accounts according to risk and value
• Working closely with the wider finance team to resolve issues
• Identifying opportunities to improve processes and cash collection

Let's talk about you and your skills...

Hungry for a new challenge, you’ll:

• Have previous Credit Control, Accounts Receivable or debt collection experience and confident managing your own workload.
• Be tech-savvy, with a experience using Xero & Excel (knowledge of CCH is also desirable but not essential).
• Love getting to know people and be a fantastic communicator.

Let's talk benefits...

Here’s a few reasons to come and join us, but you’ll find loads more once you get your feet under the table:

• Competitive salary
• Generous holiday allowance with an extra day off to celebrate your birthday
• Volunteer day
• Flexible hybrid working
• Tailored learning and development
• Company pension
• Health MOTs
• Mental health support
• A fully loaded wellbeing, social & community calendar.

Together we achieve great things for our team, clients, communities and the planet. You can read more about life at DJH here.