Hybrid Credit Controller — Growth‑Driven Cash Collector

JLA Limited; Ripponden; Hybrid; GBP 24,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Programme

Onsite gym access

25 days annual leave + bank holidays

Cycle-to-work scheme

Refer a Friend bonus up to £1,000

Free onsite parking

Eye care vouchers

Job summary

JLA Limited in Ripponden is seeking a Credit Controller to manage a portfolio of customers, chase debts and reduce aged debt in a fast-paced environment. The role is hybrid with 3 days in the office and offers a £27k salary, permanent/part time hours and strong opportunities for development.

The successful candidate will work under the Credit Control Team Leader, supporting forecasting and customer satisfaction while ensuring timely payments and accurate record-keeping.

Qualifications

• Demonstrated history of meeting targets consistently.
• Effective debt management to timely resolution.
• Excellent telephone manner.

Responsibilities

• Log invoice queries for the Query team to action.
• Log payment promises to enable accurate cash forecasting.
• Manage timely invoices through consistent communication and strong calls.
• Look after a portfolio of customers to maximise cash collection.
• Prioritise daily tasks to deliver customer service and financial targets.
• Collaborate with internal teams to support customer success and negotiate payments.
• Forecast cash collections with team managers.
• Take payments by debit or credit card.
• Suggest improvements for challenging accounts.

Skills

Debt collection

Customer relationship management

Telephone communication

Tools

MS Excel

CRM system

Job description

JLA Limited in Ripponden is seeking a Credit Controller to manage a portfolio of customers, chase debts and reduce aged debt in a fast-paced environment. The role is hybrid with 3 days in the office and offers a £27k salary, permanent/part time hours and strong opportunities for development.

The successful candidate will work under the Credit Control Team Leader, supporting forecasting and customer satisfaction while ensuring timely payments and accurate record-keeping.