Credit Controller - Hybrid Work, Growth & Impact

Mcbrides-Accountants-LLP; Stoke-on-Trent; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Flexible hybrid working

Company pension

Health MOTs

Mental health support

Wellbeing, social & community calendar

Job summary

DJH is seeking a Credit Controller to join our Finance team in Stoke-on-Trent. You will work closely with the Head of Credit Control to manage a portfolio, chase outstanding debts, and maintain precise payment records, ensuring high levels of client satisfaction and timely collections.

You’ll thrive in a fast-paced, collaborative environment, bringing proactive problem-solving and excellent communication to build strong relationships with clients and internal stakeholders.

Qualifications

• Experience in credit control within practice or industry.
• Tech-savvy with Xero and Excel; knowledge of CCH is desirable but not essential.

Responsibilities

• Take a proactive, can-do approach to collecting outstanding debts and work toward targets.
• Build rapport while chasing overdue payments via phone, email, and letters.
• Maintain accurate, up-to-date records of payment activity and promises.
• Collaborate with the Head of Credit Control for support and solutions.
• Nurture strong relationships with clients through clear communication and excellent service.
• Take ownership of your own portfolio of offices and manage them efficiently.

Skills

Credit control experience

Communication

Tools

Xero

Excel

CCH

Job description

DJH is seeking a Credit Controller to join our Finance team in Stoke-on-Trent. You will work closely with the Head of Credit Control to manage a portfolio, chase outstanding debts, and maintain precise payment records, ensuring high levels of client satisfaction and timely collections.

You’ll thrive in a fast-paced, collaborative environment, bringing proactive problem-solving and excellent communication to build strong relationships with clients and internal stakeholders.