Credit Controller & Accounts Admin — Hybrid Growth Role

DJH; Stoke-on-Trent; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday allowance + birthday

Volunteer day

Flexible hybrid working

Tailored learning and development

Company pension

Health MOTs

Mental health support

Wellbeing, social & community calendar

Job summary

DJH in Stoke-on-Trent is seeking a Credit Controller/Accounts Administrator to join our Finance team. You’ll manage a portfolio of clients, chase outstanding debts by phone and email, and help ensure timely cash collection while maintaining great relationships with customers.

We value collaborative, proactive individuals with experience in Credit Control or Accounts Receivable, proficient in Xero and Excel, and excellent communication skills.

Qualifications

• Previous Credit Control, Accounts Receivable or debt collection experience.
• Tech-savvy with Xero and Excel.
• Strong communicator and good at teamwork.

Responsibilities

• Manage own portfolio of clients.
• Proactively chasing unpaid invoices by phone, email and letter.
• Build and maintain relationships with clients while requesting payments.
• Agree and monitor payment arrangements.
• Investigate and resolve queries.
• Maintain accurate cash collection records.
• Review aged debt and prioritize accounts by risk/value.
• Collaborate with the wider finance team to resolve issues.
• Identify opportunities to improve processes and cash collection.

Skills

Credit control

Accounts receivable

Debt collection

Xero

Excel

Communication

Teamwork

Tools

Xero

Excel

Job description

DJH in Stoke-on-Trent is seeking a Credit Controller/Accounts Administrator to join our Finance team. You’ll manage a portfolio of clients, chase outstanding debts by phone and email, and help ensure timely cash collection while maintaining great relationships with customers.

We value collaborative, proactive individuals with experience in Credit Control or Accounts Receivable, proficient in Xero and Excel, and excellent communication skills.