Credit Controller

Orona UK; Sheffield; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Attractive Salary

Generous Holiday Allowance

Pension

Health & Wellbeing

Employee Assistance Programme

Eye Care

Long Service Awards

Referral Rewards

Continuous Training

Job summary

ORONA UK is seeking a motivated Credit Controller to join our finance team in Sheffield. This role offers hybrid working with a mix of office and home-based tasks, and a permanent full-time contract. You will manage outstanding debts, improve cash flow and build strong customer relationships.

Experience in credit control or finance is desirable; strong communication and negotiating skills are required. Part-time 4-day options are not listed for this role, but hybrid flexibility is highlighted in

Qualifications

• Previous Credit Control or finance experience is desirable.
• Strong communication and negotiation skills are essential.
• Confident speaking with customers and handling payment-related conversations.

Responsibilities

• Chasing outstanding debts by telephone, email and letter.
• Building positive relationships with customers and negotiating payment plans.

Skills

Credit control

Customer service

Negotiation

MS Office

Tools

Accounting software

Job description

• Location: Sheffield (United Kingdom)
• Contract: Permanent
• Working day: Full time
• Vacancies: 1
• Work modality: Hybrid

Orona UK

Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments.

Its vertical transportation solutions encompass innovative, pragmatic and state-of-the-art technologies; giving the highest level of safety, and optimises traffic management, available space, and travel comfort.

Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world.

Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full time employees make up the UK team, providing a wealth of skill, knowledge and local market experience.

1 out of every 10 new lifts in Europe is an Orona lift

100 countries have Orona products installed

300,000 lifts worldwide with Orona technology

25,000,000 We bring more than 25 million people every day to their destination

Number 1 in production capacity in Europe for complete lifts

1st company in the sector worldwide certified in Ecodesign – ISO 14006.

More information at www.orona.co.uk

Job Description

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.

The Role

We’re looking for a motivated and detail-focused Credit Controller to join our finance team in Sheffield.

This is a great opportunity for an experienced Credit Controller looking for their next challenge, but we’re also open to considering someone with no previous Credit Control experience if this is the career they genuinely want to pursue and develop.

We are also open to candidates looking for a part-time opportunity of 4 days per week, making this a fantastic role for someone seeking greater flexibility alongside their career.

The role offers hybrid working, providing a great balance between office and home working.

You’ll play an important role in supporting the business by managing outstanding debt, improving cash flow and building strong relationships with customers.

Key Responsibilities

• Chasing outstanding debts from customers by telephone, email and letter
• Building positive relationships with customers and negotiating payment plans where required
• Assessing credit applications and carrying out credit checks
• Resolving customer queries relating to invoices and payments
• Monitoring customer accounts and following up overdue balances
• Preparing reports on debtors, collections and cash flow
• Working closely with the wider finance team to minimise credit risk and improve cash collection

Why ORONA?

If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you.

Why Join ORONA?

We offer more than just a job — we offer long-term career development within a stable and growing company.

What We Offer

• Attractive Salary: Competitive pay that reflects your skills and experience
• Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays
• Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us
• Peace of Mind: Life Insurance to support you and your loved ones
• Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services
• Family-Friendly Benefits: Enhanced leave for family-related events and emergencies
• Support When You Need It: Employee Assistance Programme offering confidential support for personal or work-related challenges
• Eye Care: Eyecare vouchers to help keep your vision sharp
• Recognition for Longevity: Long Service Awards to celebrate your milestones with us
• Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent
• Continuous Growth: Ongoing Training & Development opportunities to support your career journey
• Join ORONA and be part of a company moving the world safely and efficiently every day.

Requirements

• Previous Credit Control or finance experience is desirable, but not essential
• Someone who is genuinely interested in making Credit Control their career
• Strong communication and negotiation skills
• Confident speaking with customers and handling payment-related conversations
• Excellent attention to detail and organisational skills
• Ability to work independently and as part of a team
• Good knowledge of MS Office; experience with accounting software is advantageous
• A proactive attitude with a willingness to learn and develop