Credit Controller

Orona; Sheffield; Hybrid; GBP 26,000 - 38,000; Part time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Insurance

Medical Cash Back

GP access 24/7

Eye care vouchers

Long service awards

Referral rewards

Training & development

Job summary

ORONA in Sheffield is seeking a motivated Credit Controller to join our finance team. The role offers hybrid working and a flexible 4-day-per-week option, ideal for balancing workload with personal commitments.

You will manage outstanding debts, perform credit checks, negotiate payment plans, and produce debt and cash-flow reports. Strong communication and detail orientation are essential to build customer relationships and minimise credit risk.

Qualifications

• Previous Credit Control or finance experience is desirable, but not essential
• Someone who is genuinely interested in making Credit Control their career
• Strong communication and negotiation skills
• Confident speaking with customers and handling payment-related conversations
• Excellent attention to detail and organisational skills
• Ability to work independently and as part of a team
• Good knowledge of MS Office; experience with accounting software is advantageous
• A proactive attitude with a willingness to learn and develop

Responsibilities

• Chasing outstanding debts from customers by telephone, email and letter
• Building positive relationships with customers and negotiating payment plans where required
• Assessing credit applications and carrying out credit checks
• Resolving customer queries relating to invoices and payments
• Monitoring customer accounts and following up overdue balances
• Preparing reports on debtors, collections and cash flow
• Working closely with the wider finance team to minimise credit risk and improve cash collection

Skills

Communication skills

Negotiation

Attention to detail

Organisational skills

Independence / self-management

Teamwork

Tools

MS Office

Accounting software

Job description

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.

The Role

We’re looking for a motivated and detail-focused Credit Controller to join our finance team in Sheffield.

This is a great opportunity for an experienced Credit Controller looking for their next challenge, but we’re also open to considering someone with no previous Credit Control experience if this is the career they genuinely want to pursue and develop.

We are also open to candidates looking for a part-time opportunity of 4 days per week, making this a fantastic role for someone seeking greater flexibility alongside their career.

The role offers hybrid working, providing a great balance between office and home working.

You’ll play an important role in supporting the business by managing outstanding debt, improving cash flow and building strong relationships with customers.

Key Responsibilities

• Chasing outstanding debts from customers by telephone, email and letter
• Building positive relationships with customers and negotiating payment plans where required
• Assessing credit applications and carrying out credit checks
• Resolving customer queries relating to invoices and payments
• Monitoring customer accounts and following up overdue balances
• Preparing reports on debtors, collections and cash flow
• Working closely with the wider finance team to minimise credit risk and improve cash collection

Why ORONA?

If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you.

Why Join ORONA?

We offer more than just a job — we offer long-term career development within a stable and growing company.

What We Offer:

• Attractive Salary: Competitive pay that reflects your skills and experience
• Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays
• Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us
• Peace of Mind: Life Insurance to support you and your loved ones
• Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services
• Family-Friendly Benefits: Enhanced leave for family-related events and emergencies
• Support When You Need It: Employee Assistance Programme offering confidential support for personal or work-related challenges
• Eye Care: Eyecare vouchers to help keep your vision sharp
• Recognition for Longevity: Long Service Awards to celebrate your milestones with us
• Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent
• Continuous Growth: Ongoing Training & Development opportunities to support your career journey

Requirements:

• Previous Credit Control or finance experience is desirable, but not essential
• Someone who is genuinely interested in making Credit Control their career
• Strong communication and negotiation skills
• Confident speaking with customers and handling payment-related conversations
• Excellent attention to detail and organisational skills
• Ability to work independently and as part of a team
• Good knowledge of MS Office; experience with accounting software is advantageous
• A proactive attitude with a willingness to learn and develop