Repair Sales Executive

Orona Group; Rotherham; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Attractive Salary

Generous Holiday Allowance

Secure Pension Scheme

Life Insurance

Medical Cash Back Plan

Eye Care

Long Service Awards

Referral Rewards

Career Development

Job summary

Orona seeks a motivated Sales Executive to join its Sheffield-based Repairs team. The role suits individuals with a proactive, can-do attitude who want to build a career in sales; prior sales experience is advantageous, but full training will be provided.

You will evaluate extra works, source supplier prices, prepare estimates and quotes, follow up to secure orders, and ensure client satisfaction after completion.

Qualifications

• Experience in the lift industry is preferred.
• Clean UK driving licence is essential.
• Right to Work in the UK is mandatory.
• Strong customer focus and relationship-building skills.
• Ability to negotiate effectively in challenging situations.
• Active listening with ability to summarize discussions clearly.

Responsibilities

• Work with the Service Manager to build and maintain client relationships.
• Develop knowledge of Orona product portfolio.
• Understand competitor offerings and market trends.
• Prospect and generate new sales enquiries.
• Prepare quotations for extra works.
• Support sales development with effective techniques.

Skills

Lift industry experience

UK driving licence

Right to work in UK

Customer focus

Negotiation

Active listening

Job description

Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments.

Its vertical transportation solutions encompass innovative, pragmatic and state-of-the‑art technologies; giving the highest level of safety, and optimises traffic management, available space, and travel comfort.

Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world.

Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full time employees make up the UK team, providing a wealth of skill, knowledge and local market experience.

1 out of every 10 new lifts in Europe is an Orona lift

100 countries have Orona products installed

300,000 lifts worldwide with Orona technology

25,000,000 We bring more than 25 million people every day to their destination

Number 1 in production capacity in Europe for complete lifts

1st company in the sector worldwide certified in Ecodesign – ISO 14006.

More information at www.orona.co.uk

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.

The Role

We are seeking a motivated and ambitious Sales Executive to join our Sheffield based Repairs team. This role is ideal for individuals with a confident, proactive “can-do” attitude who are eager to build a career in sales and progress within a structured and supportive environment. Previous sales experience is advantageous, though full training will be provided.

In this role you will evaluate and assess extra works resulting from client requests, Service Manager requests, engineers reports and insurance reports; obtain prices from suppliers; complete estimates and quotes for extra works; follow up and secure orders for extra works; and on completion, follow up with the client to ensure customer satisfaction.

Liaising with both customers and colleagues to ensure repair quotes are actioned in a speedy and accurate manner, presenting the quotations to the client, advising them of the reasons for the quotation, and following up with the client to gain approval of the quotation.

Key Responsibilities

• Work closely with the Service Manager to introduce, develop, and maintain strong client relationships
• Build comprehensive product knowledge across the Orona product portfolio
• Develop an understanding of competitor offerings and wider market trends
• Actively prospect and generate new sales enquiries
• Prepare quotations
• Support opportunity and sales development through effective sales techniques

What We’re Looking For

• Proven experience within the lift industry (Ideally)
• Clean UK driving licence (essential)
• Right to Work in the UK (mandatory)
• Customer Focus - aims to build effective relationships with internal and external customers, gaining their trust and respect through meeting and exceeding their expectations.
• Negotiation - able to negotiate skilfully in tough situations winning concessions without damaging relationships.
• Active Listening - practices Active Listening, has the patience to hear people out and can accurately sum up what has been said.

If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you.

Why Join ORONA?

We offer more than just a job — we offer long-term career development within a stable and growing company.

What We Offer

• Attractive Salary: Competitive pay that reflects your skills and experience
• Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays
• Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us
• Peace of Mind: Life Insurance to support you and your loved ones
• Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services
• Family-Friendly Benefits: Enhanced leave for family-related events and emergencies
• Support When You Need It: Employee Assistance Programme offering confidential support for personal or work-related challenges
• Eye Care: Eyecare vouchers to help keep your vision sharp
• Recognition for Longevity: Long Service Awards to celebrate your milestones with us
• Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent
• Continuous Growth: Ongoing Training & Development opportunities to support your career journey