Credit Controller

Wolseley UK Limited; Portadown; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual leave

Pension (matched up to 9%)

Bonus

Healthcare

Discounts

Cycle to Work

Job summary

Wolseley UK Limited in Portadown is seeking a Credit Controller to manage a portfolio of customers, ensuring debt is controlled and reduced while maintaining excellent service levels.

You will update systems with call notes, payment promises and queries, build strong customer relationships and work with stakeholders to minimise credit risk. This is a full-time role, Monday–Friday, 08:00–17:00, based in Portadown.

Qualifications

• Prior experience in Credit Control.
• Excellent written and verbal communication.
• Able to build relationships with customers and internal teams.

Responsibilities

• Manage a portfolio of existing and new customers to control and reduce debt.
• Update systems with call notes, payment promises and queries.
• Maintain accurate account histories and customer service.
• Identify and resolve credit disputes and queries.
• Collaborate with stakeholders to minimise credit risk.

Skills

Credit control

MS Office

Communication

Customer service

Tools

MS Excel

Job description

## Credit ControllerApplylocations: Portadown (BAS15)time type: Full timeposted on: Posted Todayjob requisition id: JR115816**Salary:****Competitive Salary + Bonus + Excellent Benefits****Credit Controller - Portadown - Bassetts****So, who are we?** We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.**Also, did we mention?** In addition to the competitive salary there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!As a **Credit Controller** based in **Portadown** you’ll be responsible for:* Managing a portfolio of existing and new customers with the purpose of controlling, reducing and maintaining debt risk.* Ensuring systems are updated with call, payment promise and query information to maintain accurate account history.* Building strong relationships with customers to ensure excellent customer service.* Identifying and actively driving query resolutions and credit disputes.* Work closely with key stakeholders across the business to identify and minimise credit and debt risk across customer portfolio.* Attending internal or external meetings as required.This is a permanent role working 40 hours a week, Monday-Friday 08:00am to 5.00pm.**And here’s what we’d like you to have:*** Prior experience in Credit Control position.* The ability to communicate with customers and internal employees at all levels.* Excellent written communication skills.* A flexible and adaptable approach to your daily role duties.* MS Office Skills.We look forward to receiving your application!