Credit Controller

Yolk Recruitment; Swansea; On-site; GBP 17,100 - 28,500; Full time

Benefits offered by this job

Annual bonus

Profit sharing

Company pension

Employee discount

Social events

Free parking

Sick pay

Job summary

Yolk Recruitment is assisting a well-established organisation in Port Talbot to recruit a Credit Controller for their finance team. You will manage customer ledgers, chase payments, and help maintain healthy cash flow.

Open to candidates with credit control or related finance experience; the role offers long-term career prospects and a supportive team environment with a salary up to £28,500 plus bonus and profit share.

Qualifications

• Previous Credit Control experience would be advantageous but is not essential.
• Experience within finance, accounts or a customer service environment.
• Excellent communication and negotiation skills.
• Strong organisational skills and attention to detail.
• Confident using Microsoft Office.
• A proactive, self-motivated approach with the ability to manage your own workload.
• Someone who enjoys building relationships whilst achieving positive commercial outcomes.

Responsibilities

• Managing your own portfolio of customer accounts.
• Chasing outstanding debt by telephone, email and written correspondence.
• Building and maintaining positive relationships with customers.
• Investigating and resolving invoice and payment queries.
• Managing agreed payment plans through to completion.
• Processing customer payments over the telephone.
• Recording all customer communications accurately.
• Escalating overdue accounts where appropriate.
• Maintaining accurate customer records and account documentation.
• Supporting the wider finance team with general administrative duties.

Skills

Excellent communication

Negotiation skills

Organisational skills

Attention to detail

Relationship building

Proactive

Tools

Microsoft Office

Job description

Credit Controller

Port Talbot Up to 28,500 + Bonus + Profit Share Full-Time Permanent

Are you looking to build your career in credit control with a stable, growing business that values its people?

Yolk Recruitment is partnering with a well-established organisation to recruit a Credit Controller for their finance team in Port Talbot. This is an excellent opportunity to join a successful business where you'll be trusted to manage your own customer ledger, build strong relationships and play a key role in maintaining healthy cash flow.

Whether you already have credit control experience or have worked within a finance or customer-focused environment and are looking to specialise, this role offers excellent long-term career prospects.

The Role

Reporting to the Regional Credit Manager, you'll take ownership of a portfolio of customer accounts, ensuring payments are collected efficiently whilst providing an outstanding level of customer service.

Key Responsibilities

• Managing your own portfolio of customer accounts.
• Chasing outstanding debt by telephone, email and written correspondence.
• Building and maintaining positive relationships with customers.
• Investigating and resolving invoice and payment queries.
• Managing agreed payment plans through to completion.
• Processing customer payments over the telephone.
• Recording all customer communications accurately.
• Escalating overdue accounts where appropriate.
• Maintaining accurate customer records and account documentation.
• Supporting the wider finance team with general administrative duties.

What We're Looking For

• Previous Credit Control experience would be advantageous but is not essential.
• Experience within finance, accounts or a customer service environment.
• Excellent communication and negotiation skills.
• Strong organisational skills and attention to detail.
• Confident using Microsoft Office.
• A proactive, self-motivated approach with the ability to manage your own workload.
• Someone who enjoys building relationships whilst achieving positive commercial outcomes.

What's on Offer

• Salary up to 28,500.
• Annual bonus.
• Profit sharing scheme.
• Company pension.
• Employee discount scheme.
• Company social events.
• Free on-site parking.
• Sick pay.
• The opportunity to join a supportive finance team with genuine long-term career prospects.

If you're looking to join a successful organisation where you can develop your finance career within a friendly and supportive environment, we'd love to hear from you.