Credit Controller

Bassetts; Portadown; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Healthcare

YuLife app

Cycle to Work

Discounts

Job summary

Bassetts in Portadown is seeking a Credit Controller to manage a portfolio of customers, control debt risk and maintain accurate account histories.

You will build strong relationships with customers and internal teams, drive query resolutions, and support stakeholders across the business while working a 40-hour week from Monday to Friday.

Qualifications

• Prior experience in Credit Control position.
• The ability to communicate with customers and internal employees at all levels.
• Excellent written communication skills.
• A flexible and adaptable approach to your daily role duties.
• MS Office Skills.

Responsibilities

• Managing a portfolio of existing and new customers with the purpose of controlling, reducing and maintaining debt risk.
• Ensuring systems are updated with call, payment promise and query information to maintain accurate account history.
• Building strong relationships with customers to ensure excellent customer service.
• Identifying and actively driving query resolutions and credit disputes.
• Work closely with key stakeholders across the business to identify and minimise credit and debt risk across customer portfolio.
• Attending internal or external meetings as required.

Skills

Credit control experience

Communication

Written communication

Flexible/adaptable

Tools

MS Office

Job description

Salary

Competitive Salary + Bonus + Excellent Benefits

Credit Controller - Portadown - Bassetts

So, who are we? We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Credit Controller based in Portadown you’ll be responsible for:

• Managing a portfolio of existing and new customers with the purpose of controlling, reducing and maintaining debt risk.
• Ensuring systems are updated with call, payment promise and query information to maintain accurate account history.
• Building strong relationships with customers to ensure excellent customer service.
• Identifying and actively driving query resolutions and credit disputes.
• Work closely with key stakeholders across the business to identify and minimise credit and debt risk across customer portfolio.
• Attending internal or external meetings as required.

This is a permanent role working 40 hours a week, Monday-Friday 08:00am to 5.00pm.

And here’s what we’d like you to have:

• Prior experience in Credit Control position.
• The ability to communicate with customers and internal employees at all levels.
• Excellent written communication skills.
• A flexible and adaptable approach to your daily role duties.
• MS Office Skills.

#ACHS150