Credit Controller

yolk recruitment; Port Talbot; On-site; GBP 25,650 - 31,350; Full time

Benefits offered by this job

Profit sharing scheme

Company pension

Employee discount scheme

Company social events

Free on-site parking

Sick pay

Long-term career prospects

Job summary

Yolk Recruitment Ltd is partnering with a well-established organisation in Port Talbot to recruit a Credit Controller for their finance team. You will manage your own portfolio of customer accounts, chase outstanding payments and maintain accurate records to support healthy cash flow.

The role suits someone with experience in credit control or finance, excellent communication skills, and a proactive approach to workload.

Qualifications

• Candidates with credit control experience or finance/customer service background are welcome.

Responsibilities

• Manage own portfolio of customer accounts.
• Chase outstanding debt by telephone, email and written correspondence.
• Build and maintain positive relationships with customers.
• Investigate and resolve invoice and payment queries.
• Manage agreed payment plans through to completion.
• Process customer payments over the telephone.
• Record all customer communications accurately.
• Escalate overdue accounts where appropriate.
• Maintain accurate customer records and account documentation.
• Support the wider finance team with general administrative duties.

Job description

Credit Controller

Port Talbot | Up to £28,500 + Profit Share | Full-Time | Permanent

Are you looking to build your career in credit control with a stable, growing business that values its people?

Yolk Recruitment is partnering with a well-established organisation to recruit a Credit Controller for their finance team in Port Talbot. This is an excellent opportunity to join a successful business where you'll be trusted to manage your own customer ledger, build strong relationships and play a key role in maintaining healthy cash flow.

Whether you already have credit control experience or have worked within a finance or customer-focused environment and are looking to specialise, this role offers excellent long-term career prospects.

The Role

Reporting to the Regional Credit Manager, you'll take ownership of a portfolio of customer accounts, ensuring payments are collected efficiently whilst providing an outstanding level of customer service.

Key Responsibilities

• Managing your own portfolio of customer accounts.
• Chasing outstanding debt by telephone, email and written correspondence.
• Building and maintaining positive relationships with customers.
• Investigating and resolving invoice and payment queries.
• Managing agreed payment plans through to completion.
• Processing customer payments over the telephone.
• Recording all customer communications accurately.
• Escalating overdue accounts where appropriate.
• Maintaining accurate customer records and account documentation.
• Supporting the wider finance team with general administrative duties.

What We're Looking For

• Previous Credit Control experience would be advantageous but is not essential.
• Experience within finance, accounts or a customer service environment.
• Excellent communication and negotiation skills.
• Strong organisational skills and attention to detail.
• Confident using Microsoft Office.
• A proactive, self-motivated approach with the ability to manage your own workload.
• Someone who enjoys building relationships whilst achieving positive commercial outcomes.

What's on Offer

• Salary up to £28,500.
• Profit sharing scheme.
• Company pension.
• Employee discount scheme.
• Company social events.
• Free on-site parking.
• Sick pay.
• The opportunity to join a supportive finance team with genuine long-term career prospects.