Credit Controller

Bassettsonline; Portadown; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual leave and pension benefits

Health and wellbeing perks

Bonus potential

Job summary

Bassetts in Portadown is seeking a Credit Controller to manage a portfolio of existing and new customers, aiming to control and reduce debt risk while maintaining accurate account history. You will build strong customer relationships and drive resolutions in collaboration with internal teams.

The role requires prior credit control experience, excellent written communication, and the ability to engage at all levels.

Qualifications

• Prior experience in Credit Control.
• Excellent written communication skills.
• Able to communicate with customers and internal staff at all levels.

Responsibilities

• Manage a portfolio of customers to control, reduce and maintain debt risk.
• Update systems with call notes, payment promises and queries to keep account history accurate.
• Build strong customer relationships to deliver great service.
• Identify and drive resolutions and credit disputes.
• Collaborate with stakeholders to minimise credit risk across portfolios.
• Attend internal or external meetings as required.

Skills

Credit control

Customer communication

MS Office

Written communication

Tools

MS Office

Job description

## Credit ControllerApplylocations: Portadown (BAS15)time type: Full timeposted on: Posted Todayjob requisition id: JR115816**Salary:****Competitive Salary + Bonus + Excellent Benefits****Credit Controller - Portadown - Bassetts****So, who are we?** We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.**Also, did we mention?** In addition to the competitive salary there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!As a **Credit Controller** based in **Portadown** you’ll be responsible for:* Managing a portfolio of existing and new customers with the purpose of controlling, reducing and maintaining debt risk.* Ensuring systems are updated with call, payment promise and query information to maintain accurate account history.* Building strong relationships with customers to ensure excellent customer service.* Identifying and actively driving query resolutions and credit disputes.* Work closely with key stakeholders across the business to identify and minimise credit and debt risk across customer portfolio.* Attending internal or external meetings as required.This is a permanent role working 40 hours a week, Monday-Friday 08:00am to 5.00pm.**And here’s what we’d like you to have:*** Prior experience in Credit Control position.* The ability to communicate with customers and internal employees at all levels.* Excellent written communication skills.* A flexible and adaptable approach to your daily role duties.* MS Office Skills.We look forward to receiving your application!