Credit Controller

Casanovas Recruitment Solutions; Bury St Edmunds; On-site; GBP 32,000 - 39,000; Full time

Job summary

Casanovas Recruitment Solutions is assisting a busy employer in Woolpit, UK to recruit a skilled Credit Controller for end-to-end credit control duties. The role focuses on chasing debts, maintaining ledgers and collaborating with Sales and Accounts teams.

You will perform outbound calls, review credit limits, process remittances, monitor cash flow and support month-end procedures. The position is full-time and permanent with a competitive salary and opportunities to improve credit control

Qualifications

• Experience in credit control or sales ledger.
• Excellent communication and relationship-building skills.
• Confidence making outbound credit control calls and dealing with payment queries.
• Strong attention to detail and organisational skills.
• Ability to analyse account information and identify discrepancies or potential risks.
• Good Excel and general IT skills.

Responsibilities

• Make outbound calls to customers to ensure debts are collected within terms.
• Manage customer accounts and ledgers, allocate payments and maintain ledgers.
• Request remittance advice where payments cannot be allocated.
• Monitor and reduce unallocated cash balances.
• Liaise with credit insurers and reference agencies.
• Prepare and present updates at credit control meetings.
• Support month-end procedures and ensure financial information is accurate.

Skills

Credit control experience

Accounts receivable

Sales ledger

Excellent communication

Outbound calls

Attention to detail

Tools

Excel

Job description

Credit Controller

Location: Busy St Edmunds

Salary: Competitive, depending on experience

Job Type: Full-time, Permanent

Salary: £35,000 p.a.

We’re looking for an experienced Credit Controller to join a busy accounts team in Woolpit.

This is a varied role where you’ll take ownership of the credit control process, ensuring outstanding debts are collected within agreed terms while maintaining positive relationships with customers. You’ll also work closely with the wider Accounts and Sales teams, providing insight into customer accounts, credit risk and cash flow.

The Role

• Making outbound calls to customers to ensure outstanding debts are collected within agreed terms.
• Managing customer accounts, including allocating payments and maintaining accurate ledgers.
• Requesting remittance advice where payments cannot be easily allocated.
• Monitoring and reducing unallocated cash balances.
• Managing copy invoice requests and resolving sales ledger queries promptly.
• Building and maintaining strong relationships with customers and internal teams.
• Reviewing customer credit limits in line with company policy.
• Supporting credit insurance requirements and preparing relevant reports.
• Working closely with the Sales team to approve credit and release sales orders.
• Liaising with credit insurers and credit reference agencies.
• Identifying and resolving discrepancies across customer accounts and ledgers.
• Preparing and presenting updates at credit control meetings.
• Supporting month-end procedures and ensuring financial information is accurate.
• Analysing and reporting on sales credit notes, ensuring they are valid and correctly processed.
• Supporting the wider Accounts team with holiday and absence cover when required.
• Assisting with the development of processes and reporting tools to improve credit control procedures.
• Carrying out other relevant accounts, administrative and credit control duties as required.

About You

We’re looking for someone who is confident, organised and commercially aware, with previous experience in a credit control or sales ledger environment.

• Previous experience in credit control, accounts receivable or sales ledger.
• Excellent communication and relationship-building skills.
• Confidence making outbound credit control calls and dealing with payment queries.
• Strong attention to detail and excellent organisational skills.
• The ability to analyse account information and identify discrepancies or potential risks.
• Good Excel and general IT skills.
• The ability to work independently while also being a strong team player.
• A professional and proactive approach to resolving queries and collecting outstanding debt.

Why Apply?

This is an excellent opportunity to join an established business in a varied Credit Controller position, with the chance to take ownership of your accounts while working closely with Sales, Accounts and senior management.

If you’re an experienced Credit Controller looking for your next opportunity, we’d love to hear from you