Credit Control

Consula Group LTD; East Midlands; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Permanent role

Career development

Pension & holidays

Job summary

Consula Group LTD in Nottingham seeks an experienced Credit Controller to join the busy finance team. You will manage the full credit control function and ensure timely collection of debt across a varied ledger, communicating confidently with clients while maintaining firm control over balances.

The role requires a methodical approach, strong attention to detail and the ability to handle a high-volume workload.

Qualifications

• Proven experience in a Credit Control role with a track record of reducing debtor days.
• Strong communication skills, confident on the telephone and in writing.
• Highly organized, able to prioritise a busy workload and meet deadlines.
• Proficient in accounting software and Microsoft Excel.

Responsibilities

• Manage a busy ledger and chase outstanding invoices by phone, email, and letter.
• Build and maintain relationships with clients and resolve payment queries.
• Monitor debtor accounts and escalate overdue balances in line with policy.
• Allocate cash receipts and reconcile accounts regularly.
• Prepare aged debt reports and update senior management.
• Collaborate with sales, operations and customer service to resolve billing disputes.
• Assess creditworthiness and recommend credit limits where appropriate.
• Support month-end processes and reporting.

Skills

Debt collection

Communication

Organisation

Excel proficiency

Accounting software

Tools

Microsoft Excel

Accounting software

Job description

The Role

We are looking for an experienced and proactive Credit Controller to join a busy finance team based in Nottingham. This is a key role within the business, responsible for managing the full credit control function and ensuring the timely collection of outstanding debt across a varied ledger.

You will be a confident communicator who is comfortable building relationships with clients while maintaining firm control over outstanding balances. You will bring a methodical approach to your work, a strong eye for detail, and the ability to manage a high-volume workload without losing sight of the bigger picture.

Key Responsibilities

• Manage a busy ledger, proactively chasing outstanding invoices by telephone, email, and letter in line with agreed credit terms.
• Build and maintain strong relationships with clients, resolving payment queries and disputes efficiently and professionally.
• Monitor debtor accounts and elevate overdue balances in line with company policy.
• Allocate cash receipts accurately and reconcile accounts on a regular basis.
• Prepare aged debtor reports and present updates to the finance team and senior management.
• Liaise with internal teams including sales, operations, and customer service to resolve billing queries and disputes.
• Assess the creditworthiness of new and existing customers, recommending credit limits where appropriate.
• Support the wider finance team with month-end processes and reporting as required.

What We Are Looking For

• Proven experience in a Credit Control role, with a track record of successfully reducing debtor days and managing a high-volume ledger.
• Strong communication skills - you are confident on the telephone and in writing, and can handle difficult conversations professionally and calmly.
• Highly organised, with the ability to prioritise a busy workload and meet deadlines consistently.
• Proficient in accounting software and Microsoft Excel.
• A team player who is also capable of working independently and using their own initiative.

What's On Offer

• Hybrid working with flexibility built in.
• A stable, permanent role within a well-established business.
• Supportive finance team with real opportunities to develop your career.
• Competitive benefits package including pension and holiday allowance.