Credit Controller

Pure Resourcing Solutions Limited; Little Plumstead; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Pure Resourcing Solutions Limited is seeking a proactive Credit Controller to manage a portfolio, chase overdue payments, and maintain accurate account records. The role offers hybrid working with three days on site and two from home, and standard 9-5 Monday to Friday hours.

You will reconcile payments, post receipts, support internal teams to resolve invoice issues, and use Excel for reporting. The ideal candidate has debt collection experience, strong numeracy, and excellent communication

Qualifications

• Previous experience in a Credit Control position.
• Strong debt collection and negotiation skills.
• Excellent communication skills, both written and verbal.
• Good attention to detail with strong numerical and analytical abilities.
• Well organised, able to manage multiple priorities and work independently or as part of a team.

Responsibilities

• Managing a portfolio of customer accounts and collecting outstanding debt.
• Chasing overdue payments via phone, email and written correspondence.
• Monitoring aged debt and escalating high-risk accounts where required.
• Posting and allocating incoming payments.
• Reconciling customer accounts and resolving payment discrepancies.
• Handling customer queries and maintaining accurate account records.
• Sending statements, reminders and payment links.
• Working with internal teams to resolve invoice and payment issues.

Skills

Debt collection

Negotiation

Communication

Attention to detail

Numerical ability

Organisation

Tools

Microsoft Excel

Job description

Credit Controller

Near Acle, Norfolk

Hybrid working - 3 days on site, 2 home.

9-5pm Monday to Friday

This is an excellent opportunity for a proactive individual with strong collections experience and a customer-focused approach.

The role:

• Managing a portfolio of customer accounts and collecting outstanding debt.
• Chasing overdue payments via phone, email and written correspondence.
• Monitoring aged debt and escalating high-risk accounts where required.
• Posting and allocating incoming payments.
• Reconciling customer accounts and resolving payment discrepancies.
• Handling customer queries and maintaining accurate account records.
• Sending statements, reminders and payment links.
• Working with internal teams to resolve invoice and payment issues.

About You:

• Previous experience in a Credit Control position.
• Strong debt collection and negotiation skills.
• Excellent communication skills, both written and verbal.
• Good attention to detail with strong numerical and analytical abilities.
• Proficient in Microsoft Excel and the wider Microsoft Office suite.
• Well organised, able to manage multiple priorities and work independently or as part of a team.