Credit Controller - Hybrid 3/2

Confidential; Essex; Hybrid; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Bonus

Job summary

Confidential in Hadleigh is seeking a Credit Controller to join a growing manufacturing finance team. Hybrid role (3 days in office, 2 days at home) with £32,000–£36,000 base salary plus bonus.

You will manage a ledger of 250 live accounts, handle cash allocations, chase debts, and produce aged-debt reports. Key requirements include 5+ years in credit control, advanced Excel, and strong communication skills to work with internal teams and customers.

Qualifications

• Minimum of 5 years Credit Control experience.
• Experience within construction, manufacturing or distribution sectors would be advantageous.
• Experience of dealing with large complex customers who use portals.
• Excellent communication skills, able to build relationships internally and with customers.
• Excellent customer service, ability to build and maintain strong business relationships.
• Strong work ethic and passionate about credit control.
• Advanced Excel skills.
• Ability to work as part of a team.

Responsibilities

• Chasing outstanding debts by telephone, email and portals.
• Pre chasing to check invoices have been authorised for payment and resolving any queries before due date it needed.
• Ensuring sales ledger accounts are within their agreed credit terms.
• Credit checking: setting & reviewing limits based on credit assessments.
• Manage the company credit insurance, ensuring credit risk is kept to a minimum.
• Allocation of cash and taking payments over the phone when needed.
• Monthly statement runs.
• Investigating and resolving invoice queries.
• Liaise with internal sales department and the customer to resolve efficiently.
• Resolve day to day credit control issues and problem accounts in a timely manner, understanding how and when to elevate these.
• Produce reports on aged debt.
• Weekly meetings with the Financial Controller or Finance Director to discuss aged debt.

Skills

Credit control

Advanced Excel

Communication skills

Team player

Customer service

Tools

Excel

Job description

Credit Controller

Hadleigh, NR Ipswich/Sudbury/Colchester

Hybrid working - 3 days office / 2 days from home

Flexible working hours

£32,000 - £36,000 + bonus

Reporting to the Financial Controller working as part of a finance team of 15, for a very successful and growing manufacturing company. You will work very closely with the Senior Credit Controller and be responsible for managing a ledger of 250 live accounts with a monthly ledger value around £6m monthly.

• Chasing outstanding debts by telephone, email and portals
• Pre chasing to check invoices have been authorised for payment and resolving any queries before due date it needed
• Ensuring sales ledger accounts are within their agreed credit terms
• Credit checking: setting & reviewing limits based on credit assessments
• Manage the company credit insurance, ensuring credit risk is kept to a minimum
• Allocation of cash and taking payments over the phone when needed
• Monthly statement runs
• Investigating and resolving invoice queries
• Liaise with internal sales department and the customer to resolve efficiently
• Resolve day to day credit control issues and problem accounts in a timely manner, understanding how and when to elevate these
• Produce reports on aged debt
• Weekly meetings with the Financial Controller or Finance Director to discuss aged debt

Requirements

• Minimum of 5 years Credit Control experience
• Experience within construction, manufacturing or distribution sectors would be advantageous
• Experience of dealing with large complex customers who use portals
• Excellent communication skills, able to build relationships internally and with customers
• Excellent customer service, ability to build and maintain strong business relationships
• Strong work ethic and passionate about credit control
• Advanced Excel skills
• Ability to work as part of a team