Hybrid Credit Controller – Proactive Collections Specialist

Pure Resourcing Solutions; Acle; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Pure Resourcing Solutions is hiring a proactive Credit Controller to manage a portfolio, chase overdue payments and maintain accurate records. The role is based near Acle, Norfolk with hybrid working (3 days on site, 2 at home) and standard hours 9-5, Monday to Friday.

You will handle payment allocations, reconcile accounts, respond to queries and liaise with internal teams to resolve invoice issues. The ideal candidate will have debt collection experience and strong Excel skills.

Qualifications

• Previous experience in a Credit Control position.
• Strong debt collection and negotiation skills.
• Excellent communication skills, both written and verbal.
• Good attention to detail with strong numerical and analytical abilities.

Responsibilities

• Managing a portfolio of customer accounts and collecting outstanding debt.
• Chasing overdue payments via phone, email and written correspondence.
• Monitoring aged debt and escalating high-risk accounts where required.
• Posting and allocating incoming payments.
• Reconciling customer accounts and resolving payment discrepancies.
• Handling customer queries and maintaining accurate account records.
• Sending statements, reminders and payment links.
• Working with internal teams to resolve invoice and payment issues.

Skills

Debt collection

Negotiation

Communication

Numerical & analytical

Tools

Microsoft Excel

Microsoft Office

Job description

Pure Resourcing Solutions is hiring a proactive Credit Controller to manage a portfolio, chase overdue payments and maintain accurate records. The role is based near Acle, Norfolk with hybrid working (3 days on site, 2 at home) and standard hours 9-5, Monday to Friday.

You will handle payment allocations, reconcile accounts, respond to queries and liaise with internal teams to resolve invoice issues. The ideal candidate will have debt collection experience and strong Excel skills.