Credit Control

Confidential; Northampton; On-site; GBP 21,000 - 35,000; Full time

Job summary

Confidential is seeking an experienced Credit Controller to join the finance team in Northampton. You will take ownership of a ledger, chase overdue payments, and help improve cash flow and overall business performance.

You will manage customer accounts, investigate queries, maintain records, and collaborate with other departments to ensure timely collections. This is an office-based full-time role with opportunities to develop your skills.

Qualifications

• Previous credit control experience required.
• Strong debt collection and credit control knowledge.
• Proficient with Excel and MS Office.
• Excellent communication and relationship-building abilities.
• Detail-oriented with strong problem-solving.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Managing and collecting outstanding debt across an allocated portfolio of accounts.
• Building strong customer relationships to secure timely payments.
• Investigating and resolving invoice and payment queries.
• Maintaining accurate account records and collection notes.
• Producing aged debt reports and supporting month-end activities.
• Working collaboratively with internal teams to resolve issues impacting payment timelines.
• Supporting cash flow forecasting with accurate payment information.

Skills

Credit control experience

Debt collection

Excel skills

Communication skills

Attention to detail

Time management

Tools

Excel

Job description

Credit Controller

Salary: Up to 35,000
Location: Northampton
Type: Full-time- Office Based

We're working with a growing and fast-paced business looking to add an experienced Credit Controller to their finance team. This is a fantastic opportunity for someone who enjoys building relationships, taking ownership of a ledger, and playing a key role in improving cash flow and business performance.

You'll be responsible for managing customer accounts, proactively chasing outstanding payments, resolving invoice queries, and maintaining accurate records across the sales ledger. The role offers plenty of autonomy and the chance to work closely with multiple departments to ensure timely collections and smooth account management.

Key Responsibilities

• Managing and collecting outstanding debt across an allocated portfolio of accounts.
• Building strong customer relationships to secure timely payments.
• Investigating and resolving invoice and payment queries.
• Maintaining accurate account records and collection notes.
• Producing aged debt reports and supporting month-end activities.
• Working collaboratively with internal teams to resolve issues impacting payment timelines.
• Supporting cash flow forecasting with accurate payment information.

What We're Looking For

• Previous Credit Control experience.
• Strong understanding of debt collection and credit control processes.
• Good Excel skills.
• Excellent communication and relationship-building abilities.
• Strong attention to detail and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines

This is a great opportunity to join a busy finance team where your work will have a direct impact on the success of the business, with opportunities to develop your skills and take ownership of your workload.