Credit Controller

Cobalt Consulting (UK) Ltd; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

The UK Credit Controller role is based in London and offered by Cobalt Consulting (UK) Ltd. This 12‑month fixed‑term maternity cover is full‑time, with a flexible pattern: 1 day remote per week.

You will produce rent, service charge and insurance demands, process tenant receipts, reconcile accounts and manage overdue balances. You’ll prepare statements and reports, support budgets and assist with completions for lettings and acquisitions, while maintaining accurate property accounting records.

Qualifications

• Experience in credit control or accounts receivable required.
• Strong Excel and data accuracy.
• Excellent communication and organisational abilities.

Responsibilities

• Produce rent, service charge and insurance demands on a monthly, quarterly and annual basis.
• Process daily tenant receipts, including posting payments and reconciling tenant accounts.
• Ensure timely collection of rent, service charges and other outstanding debts.
• Manage tenant account queries and provide a high level of customer service.
• Proactively contact tenants ahead of payment due dates to support timely collections.
• Prepare tenant statements, arrears reports and other management information.
• Assist with service charge budgets and reconciliations.
• Prepare completion statements for lettings and acquisitions.
• Maintain property accounting systems and ensure financial records remain accurate.
• Process utility recharges where required.
• Complete quarterly sales ledger reconciliations.
• Provide support to the wider Property and Finance teams as required.

Skills

Credit control

Accounts receivable

Excel

Communication

Attention to detail

Organisational skills

Multitasking

Independent working

Teamwork

Tools

MRIX

Job description

Location: Vauxhall, London (Zone 1/2)
Contract: 12‑Month Fixed‑Term Contract (Maternity Cover)
Salary: £35,000 – £45,000 per annum
Working Pattern: Full‑time, Monday to Friday, 1 day remote per week

Job Responsibilities

As the UK Credit Controller, you will:

• Produce rent, service charge and insurance demands on a monthly, quarterly and annual basis.
• Process daily tenant receipts, including posting payments and reconciling tenant accounts.
• Ensure the timely collection of rent, service charges and other outstanding debts.
• Manage tenant account queries and provide a high level of customer service.
• Proactively contact tenants ahead of payment due dates to support timely collections.
• Prepare tenant statements, arrears reports and other management information.
• Assist with service charge budgets and reconciliations.
• Prepare completion statements for lettings and acquisitions.
• Maintain property accounting systems and ensure financial records remain accurate.
• Process utility recharges where required.
• Complete quarterly sales ledger reconciliations.
• Provide support to the wider Property and Finance teams as required.

Experience & Skills Required

Essential

• Previous experience in a Credit Control or Accounts Receivable role.
• Excellent customer service and relationship management skills.
• Strong Microsoft Excel skills.
• Good commercial awareness.
• Excellent written and verbal communication skills.
• High attention to detail and strong organisational skills.
• Ability to manage multiple priorities and meet deadlines.
• A proactive approach with the confidence to work independently.
• A collaborative team player with a positive attitude.

Desirable

• Experience using property management or accounting software (MRIX experience is advantageous).
• Previous experience within the commercial property or real estate sector.