Credit Controller - Property

MCR Property Group; Greater Manchester; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Salary of £28,000 to £30,000 per annum

Professional development opportunities

Friendly and collaborative work environment

Free Gym Access

Birthdays given as a Day Off

Job summary

MCR Property Group, a leading real estate investment and development company based in Greater Manchester, is looking for an experienced Credit Controller. This position entails managing the credit control function, ensuring timely collection of rents, and maintaining accurate records.

The ideal candidate will have strong experience in credit control, excellent communication skills, and a commitment to fostering positive relationships with tenants. This role also involves implementing debt collection strategies and maintaining detailed records.

Benefits include a competitive salary of £28,000 to £30,000 per annum, professional development opportunities, and access to a free gym.

Qualifications

• Experience in property credit control or a similar role.
• Ability to manage tenant relationships and resolve issues.
• Strong organizational skills and attention to detail.

Responsibilities

• Ensure timely collection of outstanding rents and service charges.
• Monitor tenant accounts for early identification of arrears.
• Implement debt collection strategies and communicate with tenants.
• Maintain precise records and prepare reports on tenant accounts.

Skills

Credit control experience

Excellent communication skills

Ability to negotiate payment plans

Record keeping proficiency

Education

Relevant qualification in Finance

Tools

Microsoft Office

Job description

Manchester
Permanent

Who are we? MCR Property Group is a leading real estate investment and development company with a diverse portfolio of residential, commercial, and industrial properties. We are committed to delivering exceptional value and quality to our clients and tenants. As we continue to grow, we are seeking a highly motivated and detail-oriented operational, support and commercial staff.

About The Role

We are looking for an experienced Credit Controller to manage the credit control function within our residential and managed property division. In this role, you will be responsible for ensuring the timely collection of outstanding rents, service charges and fees from tenants and leaseholders maintaining accurate records and resolving any payment discrepancies. The ideal candidate will have a strong background in credit control, excellent communication skills, and a commitment to maintaining positive tenant relationships.

As part of our credit control team, you will monitor tenant accounts to ensure timely payment of rent, service charges and fees. You will communicate with tenants regarding outstanding balances and payment schedules, and review and analyse tenant payment histories and identify trends or issues.

You will implement effective debt collection strategies to minimize arrears and make regular phone calls to tenants and leaseholders who are in arrears. Sending reminders, statements, and notices to tenants with overdue accounts will be part of your tenant portfolio management. You will also need to initiate legal actions or escalates cases to collection agencies when necessary.

Maintaining accurate and up-to-date records of tenant accounts, payments, and correspondence is paramount, and you will be proficient in record keeping, and you will also prepare regular reports on the status of tenant accounts for management review.

Communication is key. By responding promptly to tenant inquiries related to their accounts, you will gain trust and rapport with tenants. This will make your role easier to manage. You will provide clear and courteous explanations of billing and payment matters and have the skills and knowledge to negotiate and establish payment plans with tenants as needed.

What you will need

A relevant qualification in Finance or proven experience in property credit control or a similar role. Training will be provided on our proprietary software. Good experience working with Microsoft Office suite, with the ability to work independently and as part of a team.

Benefits

• Salary of £28,000 to £30,000 per annum
• Professional development opportunities
• Friendly and collaborative work environment
• Free Gym Access
• Birthdays given as a Day Off