Senior Credit Controller

Investigo; Greater London; Hybrid; GBP 36,000 - 44,000; Full time

Job summary

Investigo is looking for a credit controller to join their team managing finances for one of the UK’s largest property portfolios. The role involves meeting cash collection goals and overseeing payments, with an emphasis on strong communication and Excel skills.

Located in London, this hybrid position allows for four days working from home. Candidates should have at least 3 to 4 years of credit control experience, ideally in a high-volume environment, and part-qualification in credit control is preferred.

Qualifications

• 3/4 years experience in a credit control role.
• Experience in the property industry is desirable.
• Demonstrable experience in managing debts effectively.

Responsibilities

• Meet cash collection goals and performance metrics defined by the company.
• Proactively follow up on overdue balances.
• Oversee incoming payments and daily bank reconciliations.
• Prepare reports on debt performance using business intelligence tools.

Skills

Credit control experience

Excel functions (VLOOKUP, filters, pivot tables)

Strong communication skills

Self-motivated

Education

Part-qualified or accredited with a professional body in credit control

Job description

Join a credit control team managing the finances behind one of the UK’s largest property portfolios, spanning prime retail and office spaces nationwide. Looking to speak with strong credit controllers, with at least 3/4 years in credit control.

• Hybrid: 4 days in 1 from home
• Salary: Up to £40,000
• Location: London
• Duration: 6 month FTC

What can you expect?

• Meet cash collection goals and performance metrics defined by the company.
• Proactively follow up on overdue balances, including taking action through legal channels such as enforcement notices and pre-litigation correspondence.
• Oversee the allocation of incoming payments and manage daily bank reconciliations and monthly financial reporting tasks.
• Continuously review aged debt and initiate escalation protocols when required.
• Liaise with tenants and internal stakeholders to identify and allocate unidentified funds.
• Prepare and interpret reports on debt performance and collection trends using business intelligence tools.
• Take appropriate enforcement actions, including liaising with legal representatives or recovery agents, to pursue outstanding debts.
• Keep comprehensive records updated in relevant property and finance systems, while providing regular debt position updates to stakeholders.

What skills will you bring?

• 3/4 years experience, with Property industry experience (desirable)
• Part-qualified or accredited with a professional body in credit control
• Demonstrable experience in a credit control role, ideally in a high-volume environment
• Solid understanding of Excel functions, including VLOOKUPs, filters, and pivot tables
• Strong communication skills, both verbal and written
• Self-motivated with the ability to manage your own workload efficiently
• A professional and customer-focused approach to stakeholder engagement
• Comfortable working autonomously under tight deadline