Credit Control Manager

Adecco; Essex; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in the UK is seeking an experienced Credit Control Manager to take ownership of the credit control function. The role involves managing a small team, enhancing cash flow, and mitigating credit risk. Ideal candidates will have a strong background in credit control, excellent negotiation skills, and a proactive leadership style. Attractive benefits include a generous holiday allowance, workplace pension, and ongoing professional development resources.

Benefits

Attractive total reward package

Generous holiday allowance

Workplace pension provision

Access to employee benefits

Ongoing training and development

Cycle to work scheme

Mental health resources

Qualifications

• Strong background in credit control with experience leading or supervising a team.
• Proven ability to manage large volumes of accounts and drive improved collection outcomes.
• Excellent interpersonal skills with the ability to negotiate and engage effectively at all levels.
• Solid analytical skills with confidence using Excel.
• A practical hands-on leadership style focused on coaching development.
• Highly organised with strong attention to detail.

Responsibilities

• Establish and maintain credit control practices that support business growth.
• Lead the receivables strategy ensuring timely and effective collection.
• Oversee and support a small credit control team across multiple sites.
• Evaluate customer credit requests and set appropriate limits.
• Take responsibility for escalated account issues.
• Produce management information on debtor positions and cash flow.
• Review existing processes and identify opportunities for improvement.

Job description

Job Title: Credit Control Manager

Overview

This role offers the opportunity for an experienced credit professional to take full ownership of a credit control function within a dynamic commercial setting. You will play a key role in strengthening cash flow performance managing credit risk and leading a small team to deliver consistent and effective results.

Key Duties and Responsibilities

• Establish and maintain credit control practices that support business growth while protecting financial exposure
• Lead the receivables strategy ensuring timely and effective collection across a broad customer base
• Oversee and support a small credit control team across multiple sites setting clear expectations and driving performance
• Evaluate customer credit requests set appropriate limits and advise internal teams on credit related risk
• Take responsibility for escalated account issues working closely with finance and operational colleagues to resolve disputes and billing matters
• Produce meaningful management information on debtor positions cash flow and credit risk to support informed decision making
• Review existing processes and systems identifying opportunities for improvement and greater automation

Skills and Experience

The successful candidate will be a proactive and commercially focused credit professional with the confidence to lead and influence across the business.

Required capabilities include

• Strong background in credit control with experience leading or supervising a team
• Proven ability to manage large volumes of accounts and drive improved collection outcomes
• Excellent interpersonal skills with the ability to negotiate and engage effectively at all levels
• Solid analytical skills with confidence using Excel to produce reports and insights
• A practical hands on leadership style focused on coaching development and accountability
• Highly organised with strong attention to detail and the ability to manage competing priorities
• Experience within logistics transport or a similar operational environment would be an advantage

What is on Offer

• Attractive total reward package
• Generous holiday allowance in addition to public holidays
• Workplace pension provision
• Access to an employee benefits and discount platform
• Ongoing training professional development and learning resources
• Cycle to work and vehicle schemes
• Regular team engagement and recognition initiatives
• Well being support and mental health resources
• Digital learning platform to support continuous growth

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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