Credit Control Lead

ORKA FINANCIAL; England; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A growing financial services firm in Berkshire is seeking a Credit Control Lead to oversee the accounts receivable function while improving cash collection and customer engagement. The role blends operational ownership with the opportunity to influence credit control processes as the business grows. Ideal candidates will have proven credit control experience, strong debtor management skills, and proficiency in Microsoft Dynamics 365 Business Central. The position offers a competitive salary of £40,000 to £45,000 plus benefits and hybrid working options.

Benefits

Hybrid working

Benefits

Qualifications

• Proven experience in credit control or accounts receivable in a fast-growing environment.
• Strong understanding of cash allocation processes.
• Excellent attention to detail in managing customer ledgers.

Responsibilities

• Lead and manage day-to-day credit control activities.
• Monitor debtor balances and manage credit risk.
• Allocate customer receipts accurately and promptly.

Skills

Credit control experience

Debtor management

Microsoft Dynamics 365 Business Central

Attention to detail

Communication skills

Analytical mindset

Collaborative approach

Job description

Location: Berkshire
Type: Permanent
Salary: £40,000 - £45,000 Per Annum (Plus Benefits)

Orka Financial are working with a rapidly growing business based in Maidenhead to recruit a Credit Control Lead. The key aspects of the role will be to oversee the accounts receivable function while delivering ongoing improvements in cash collection, debtor risk management, and customer engagement. The role blends hands-on operational ownership with the opportunity to influence and enhance credit control processes as the business continues its strong growth.

Key Responsibilities

• Lead and manage day-to-day credit control activities to ensure timely collection of invoices.
• Monitor debtor balances, manage credit risk, and maintain accurate, up-to-date customer account records.
• Allocate customer receipts accurately and promptly within the Business Central customer ledger.
• Respond efficiently to customer queries and requests received through the credit control inbox.
• Work collaboratively with the wider business to resolve complex or disputed accounts and unlock aged debt.
• Provide regular reporting and insights on debtor performance, ageing, and risk exposure.
• Support process improvements to enhance efficiency, visibility, and control across the AR and cash collection cycle.
• Provide guidance and mentoring to team members and support short-term resourcing as needed.

Key Skills

• Proven experience in credit control or accounts receivable, ideally within a high-volume or fast-growing environment.
• Strong understanding of debtor management, credit risk assessment, and cash allocation processes.
• Proficiency in Microsoft Dynamics 365 Business Central (or similar ERP systems) is essential.
• Excellent attention to detail and accuracy in managing customer ledgers and allocations.
• Strong communication and negotiation skills, with the ability to manage customer relationships effectively.
• Analytical mindset with the ability to interpret data and identify trends or risks.
• Collaborative approach, able to work effectively with finance and operational teams.

Salary: £40,000-£45,000 DOE, + hybrid working and further benefits.