Credit Control Exec

CMR Jobs Limited; Slough; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Bonus scheme

Private healthcare

Gym membership

Company pension

25 days holiday plus bank holidays

Career progression

Job summary

CMR Jobs Limited is seeking a proactive Credit Controller to manage a portfolio of customer accounts and recover overdue payments. You will contact customers by phone and email to discuss repayment plans and keep CRM records up to date.

The role requires strong communication and negotiation skills, attention to detail, and the ability to work collaboratively with colleagues to hit collections targets. A professional approach to handling challenging conversations is essential.

Qualifications

• Experience in Credit Control, Collections or Accounts Receivable.
• Excellent communication and negotiation skills.
• Strong attention to detail and organisational skills.
• Confident using CRM systems and Microsoft Office.
• Positive attitude with the ability to work independently and as part of a team.

Responsibilities

• Manage a portfolio of customer accounts and recover overdue payments.
• Contact customers by phone and email to discuss repayment plans.
• Keep CRM records and account notes up to date.
• Monitor and allocate incoming payments.
• Resolve customer queries and account discrepancies.
• Work closely with colleagues to achieve collections targets.
• Build positive relationships with customers while handling difficult conversations professionally.

Skills

Effective communication

Negotiation

Attention to detail

Team player

Credit control experience

Tools

CRM systems

Microsoft Office

Job description

The Role

• Manage a portfolio of customer accounts and recover overdue payments.
• Contact customers by phone and email to discuss repayment plans.
• Keep CRM records and account notes up to date.
• Monitor and allocate incoming payments.
• Resolve customer queries and account discrepancies.
• Work closely with colleagues to achieve collections targets.
• Build positive relationships with customers while handling difficult conversations professionally.

What We're Looking For

• Previous experience in Credit Control, Collections or Accounts Receivable.
• Excellent communication and negotiation skills.
• Strong attention to detail and organisational skills.
• Confident using CRM systems and Microsoft Office.
• Positive attitude with the ability to work both independently and as part of a team.

Benefits

• Bonus scheme
• Private healthcare
• Gym membership
• Company pension
• 25 days holiday plus bank holidays (increasing with service)
• Excellent career progression within a growing business

If intersted, please reach out to (phone number removed)