Credit Controller

Gattaca; Whiteley; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Health cash plan

Life assurance

Cycle to work scheme

23 days annual holiday (increasing)

Group Incentives including trips

0.5% Flex Pot for benefits

Results-driven bonus

Job summary

Gattaca is seeking a dedicated Credit Controller to join our busy credit control team in a permanent, full-time role. You will manage live accounts, collect cash within agreed terms, and monitor client trading balances against credit-approved limits.

The role requires strong numeracy and literacy, excellent communication, and the ability to build strong internal and external relationships under pressure. A competitive basic salary plus a results-driven bonus and benefits package is offered.

Qualifications

• Experience as a credit controller in a busy environment.
• Ability to collect overdue accounts and meet targets.
• Maintaining up-to-date customer records and details.
• Excellent numeracy and literacy with strong communication.
• Proficient in MS Office and reporting to Credit Control Manager.

Responsibilities

• Handle a ledger as part of a credit team.
• Maintain regular customer contact by phone and email.
• Monitor client balances against credit-approved limits.
• Collect overdue accounts with minimal supervision.
• Report to and work under the Credit Control Manager.
• Promote customer goodwill and resolve issues within guidelines.

Skills

Numeracy

Literacy

Communication skills

MS Office

Team player

Problem-solving

Deadline-oriented

Relationship building

Tools

MS Office

Job description

We are currently seeking a dedicated and detail-oriented Credit Controller to join our busy credit control department. This permanent role involves managing live accounts, collecting cash within agreed terms, and monitoring client trading balances against credit-approved limits.

Key Responsibilities

• Handling a ledger as part of a credit team
• Maintaining regular customer contact via phone and email
• Ensuring accurate and up-to-date customer details and account records
• Collecting overdue accounts with minimal supervision
• Using initiative to achieve targeted results and promote customer goodwill
• Adjusting accounts, handling queries, and resolving problems within company guidelines
• Meeting pre-defined activity and collection targets
• Reporting to and working under the direction of the Credit Control Manager
• Experience as a credit controller
• Problem-solving and resolution abilities
• Ability to work under pressure and to deadlines
• Team player
• Excellent numeracy and literacy skills
• Strong verbal and written communication skills
• Aptitude for building strong internal and external relationships
• Proficiency in using MS Office
• Competitive basic salary and results-driven bonus
• Group Support Incentives including trips to exciting destinations
• 0.5% Flex Pot for benefits
• 23 days annual holiday, increasing with service (option to buy/sell 5 days)
• Health cash plan
• Life assurance
• Cycle to work scheme