Credit Control Specialist

Allscreens Nationwide Ltd; Northampton; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Office-based role in Northampton

Immediate start

Temporary to permanent opportunity

Supportive and collaborative team

Progression within growing business

Competitive hourly rate

Job summary

Allscreens Nationwide Ltd is seeking an experienced Credit Controller to join an established team managing a high-volume portfolio. The role focuses on debt collection, credit-limit monitoring, and dispute resolution, with emphasis on strong customer communication and accurate record-keeping.

The successful candidate will contribute to process improvements and work closely with internal departments in a busy, office-based Northampton environment.

Qualifications

• Experience in Credit Control, Collections or Accounts Receivable.
• Strong communication skills for telephone-based collections.
• Excellent organisational skills and ability to prioritise workload.
• Attention to detail with accurate account records.
• Resilient and adaptable in a fast-paced environment.
• Experience in construction, distribution or wholesale sectors.
• Knowledge of ERP or credit control systems.
• Strong customer service and relationship management skills.

Responsibilities

• Manage a portfolio of customer accounts and collect outstanding debt.
• Monitor customer credit limits and escalate high-risk accounts as needed.
• Build strong relationships with customers via telephone and email.
• Investigate and resolve invoice disputes promptly to facilitate payment.
• Maintain accurate records of all credit control activity and updates.
• Collaborate with internal teams to resolve account queries and improve processes.
• Support ongoing improvements to enhance collections and reduce risk exposure.

Skills

Credit control

Collections

Accounts receivable

ERP systems

Telephone collections

Customer service

Attention to detail

Organisational skills

Relationship management

Job description

Your new role

Our client is looking for someone to join an established credit team dealing with your own high-volume portfolio of clients' main duties will include

• Managing a portfolio of customer accounts and collecting outstanding debt.
• Monitoring customer credit limits and escalating high-risk accounts where appropriate.
• Building strong relationships with customers through regular telephone and email communication.
• Investigating and resolving invoice disputes promptly to facilitate payment.
• Maintaining accurate records of all credit control activity and account updates.
• Working closely with internal departments to resolve account queries and improve processes.
• Supporting continuous improvement initiatives to enhance collections and reduce risk exposure.

What you'll need to succeed

The ideal candidate for the position will have the following attributes:

• Previous experience within a Credit Control, Collections, or Accounts Receivable environment.
• Strong communication skills with confidence handling telephone-based collections.
• Excellent organisational skills with the ability to prioritise a busy workload.
• Strong attention to detail and ability to maintain accurate account records.
• Resilient, adaptable, and comfortable working within a fast-paced environment.
• Experience working within construction, distribution, wholesale, or similar commercial sectors.
• Knowledge of ERP or specialist credit control systems.
• Strong customer service and relationship management skills.

What you'll get in return

• Office based role in Northampton
• Immediate start required
• Temporary - permanent opportunity
• Supportive and collaborative team environment.
• Opportunity to develop and progress within a growing business.
• Competitive hourly rate