Creative Operations Manager — Data-Driven, Adobe Workfront

The Boots Company PLC; Nottingham; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Boots Pension Plan

Employee discounts

Parental leave pay

TELUS Health counselling

Job summary

The Boots Company PLC, in conjunction with The B-Hive, seeks a Creative Operations Manager to own and optimise systems, data and tech across Adobe Workfront, AEM Assets and Content Hub. You will build reports, dashboards and governance to drive smarter, data-led creative operations in the Boots/No7 ecosystem.

You’ll lead workflow automation, collaborate with IT and external partners, and contribute to continuous improvement and training to maximise tool adoption.

Qualifications

• Adobe Workfront: admin/optimisation (workflows, forms, fields, dashboards)
• Reporting: build dashboards across utilisation, forecast, workload and performance
• Workflow: identify opportunities to simplify and automate
• AEM Assets/Content Hub: metadata, asset workflows, governance
• Billing/invoicing: support invoicing & freelance recharge with robust reporting
• Technology governance: oversee licenses, subscriptions, access with IT teams
• Continuous improvement: monitor Adobe releases and implement enhancements
• Training/adoption: create guidance and training for teams

Responsibilities

• Own admin and optimisation of Adobe Workfront including workflows, templates and dashboards.
• Build and maintain Workfront reports across utilisation, forecasting and workload.
• Identify opportunities to simplify and automate workflows.
• Support AEM Assets and Content Hub, including metadata and governance.
• Support billing, PO, invoicing and freelance recharge with robust financial reporting.
• Oversee agency systems, licences, subscriptions and access with IT and partners.
• Keep up with Adobe releases and implement improvements.
• Create guidance and training to help teams use systems effectively.

Skills

Adobe Workfront

Reporting & insights

Workflow automation

AEM Assets

Content Hub

Billing & invoicing

Licences management

IT coordination

Job description

The Boots Company PLC, in conjunction with The B-Hive, seeks a Creative Operations Manager to own and optimise systems, data and tech across Adobe Workfront, AEM Assets and Content Hub. You will build reports, dashboards and governance to drive smarter, data-led creative operations in the Boots/No7 ecosystem.

You’ll lead workflow automation, collaborate with IT and external partners, and contribute to continuous improvement and training to maximise tool adoption.