Craft Store Customer Advisor

Hobbycraft; Salisbury; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

40% Discount Card for HobbycraftStores

Generous holiday with an increase each

cycle to Work Scheme

Retail Trust - Employee Support

Colleague Social Events

Job summary

Hobbycraft Salisbury is seeking a Store Colleague to deliver outstanding customer service, handle tills, stock replenishment and merchandising on the shop floor. This 8-hour-per-week role combines flexible hours with the chance to inspire customers through knowledgeable craft guidance.

Passion for crafts and a willingness to learn are valued, even if retail experience is limited. You’ll join a creative team that supports colleagues and customers in a friendly, inclusive store environment.

Qualifications

• Retail experience preferred but not essential.
• Must be passionate about all things craft and want to inspire others.
• Ability to learn and share expertise of products to fit customer’s needs.
• High levels of enthusiasm, drive and motivation.
• Confident and clear communication skills.
• Must be flexible in order to accommodate the business trading needs.

Responsibilities

• Delivering excellent customer service whilst exceeding our customers’ expectations
• Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
• Carrying out stock replenishment, ensuring all areas of the store remain tidy
• Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customers
• Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor

Skills

Customer service

Creative

Knowledgeable

Job description

Hobbycraft Salisbury is seeking a Store Colleague to deliver outstanding customer service, handle tills, stock replenishment and merchandising on the shop floor. This 8-hour-per-week role combines flexible hours with the chance to inspire customers through knowledgeable craft guidance.

Passion for crafts and a willingness to learn are valued, even if retail experience is limited. You’ll join a creative team that supports colleagues and customers in a friendly, inclusive store environment.